Skip to content
Search

Latest Stories

April Footfall improves, but remains below pre-pandemic levels

April Footfall improves, but remains below pre-pandemic levels

BRITAIN has shown an uptick in month-on-month footfall as the weather improved, although the number of store visitors remains way below the pre-pandemic levels three years ago.

According to BRC-Sensormatic IQ data, the total UK footfall decreased 13.1 per cent in April year-on-three-years (Yo3Y), but there was a 2.3 percentage point improvement from March. This was also better than the three-month average decline of 15.1 per cent.

The UK fared better than many other G7 countries in terms of shoppers visiting stores - France recorded a Yo3Y decline of 23.4 per cent in April, Germany 27.6 per cent and Italy per cent.

However, the figures compare only the number of shoppers visiting stores and it does not necessarily mean the footfall led to actual shopping, considering the cost of living crisis.

Footfall on British high streets declined 17.2 per cent in April (Yo3Y), but it was 0.6 percentage points better than the previous month's rate and an improvement on the three-month average decline of 18.4 per cent.

Retail parks saw footfall decrease by four per cent (Yo3Y) and a 3.3 percentage point rise over March and an improvement on the three-month average decline of 7.2 per cent.

Comparatively, shopping centre footfall saw a sharper decline of 27.6 per cent Yo3Y, but it was 8.2 percentage points better than last month's rate. There was an improvement on the three-month average decline of 34.5 per cent.

British Retail Consortium chief executive Helen Dickinson attributed the sequential improvement in April footfall to good weather and Easter festivities.

“April saw another encouraging improvement to UK footfall, as the spring sunshine and Easter festivities brought consumers back to stores. After a slow start for footfall in April, as the weather improved, customers were more inclined to visit their favourite shopping destinations. Retail parks and shopping centres experienced the biggest improvement to footfall, as the public visited locations with the largest mix of shops to scope out the best deals”.

While footfall continues to make its return towards pre-pandemic levels, consumer confidence saw a different trend, falling to its lowest levels since the 2008 financial crisis, Dickinson said.

“Shoppers are now being forced to make tough decisions in the face of rising inflation and higher energy prices, exacerbated further by the war in Ukraine. This threatens to stall improvements to footfall, as consumers reign in their discretionary spending. Retailers will have to work twice as hard to sustain customer loyalty and engagement.”

Andy Sumpter, retail consultant (Europe, the Middle East and Africa) for Sensormatic Solutions said the UK led the way across the G7 nations in terms of returning in-store shopper traffic.

“At face value, this is all positive and welcome news for retailers as the UK footfall recovery continues. However, it comes with a caveat that this only captures store visits, rather than reflecting what’s being rung through the tills. As UK shoppers feel the pinch of the rising cost of living and face downward pressures on their disposable incomes, conversions and basket sizes risk being reduced, so retailers – especially non-discounters or value brands - will need to work even harder to earn a share of wallet and shopper loyalty in-store.”

More For You

marks & spencer

M&S has confirmed that its physical stores remain open and operational

Getty

Marks & Spencer suspends online shopping after cyber attack hits systems

Marks & Spencer (M&S) has paused all online orders following a significant cyber attack that has left the company working to restore its systems. The retailer confirmed the cyber incident earlier this week, after customers began experiencing issues with online services last weekend.

While some systems have been brought back online, others remain offline, forcing M&S to stop taking orders through its website and apps. This includes both food deliveries and clothing purchases. The company issued an apology for the inconvenience, acknowledging the disruption and stating that its team, supported by cyber experts, is working tirelessly to resolve the situation.

Keep ReadingShow less
Pakistan airspace curbs push up costs for Indian airlines

FILE PHOTO: Passengers stand in a queue before entering the Chhatrapati Shivaji Maharaj International Airport in Mumbai. (Photo by SUJIT JAISWAL/AFP via Getty Images)

Pakistan airspace curbs push up costs for Indian airlines

TOP Indian airlines Air India and IndiGo are bracing for higher fuel costs and longer journey times as they reroute international flights after Pakistan shut its airspace to them amid escalating tensions over a deadly militant attack in Kashmir.

India has said there were Pakistani elements in Tuesday's (22) attack in which gunmen shot and killed 26 men in a meadow in the Pahalgam area of Indian Kashmir. Pakistan has denied any involvement.

Keep ReadingShow less
Campbell Wilson

Air India CEO Campbell Wilson steps down as Air India Express chair

Air India CEO Campbell Wilson steps down as Air India Express chair

AIR INDIA CEO Campbell Wilson is stepping down as chair of Air India Express, the airline’s low-cost subsidiary. He will be replaced by Nipun Aggarwal, Air India’s chief commercial officer, according to an internal memo sent on Tuesday.

Wilson will also step down from the board of Air India Express. Basil Kwauk, Air India’s chief operating officer, will take his place.

Keep ReadingShow less
Air India eyes Boeing jets rejected by Chinese airlines: report

Tata-owned Air India is interested in purchasing jets that Chinese carriers can no longer accept (Photo credit: Air India)

Air India eyes Boeing jets rejected by Chinese airlines: report

AIR INDIA is seeking to acquire Boeing aircrafts originally destined for Chinese airlines, as escalating tariffs between Washington and Beijing disrupt planned deliveries, reported The Times.

The Tata-owned airline, currently working on its revival strategy, is interested in purchasing jets that Chinese carriers can no longer accept due to the recent trade dispute. According to reports, Tata is also keen to secure future delivery slots should they become available.

Keep ReadingShow less
Infosys forecasts lower annual growth after Trump tariffs cause global uncertainty

The IT service firm said its revenue would either stay flat or grow by up to three per cent

Getty Images

Infosys forecasts lower annual growth after Trump tariffs cause global uncertainty

INDIAN tech giant Infosys forecast muted annual revenue growth last Thursday (17) in an outlook that suggests clients might curtail tech spending because of growing global uncertainty.

The IT service firm said its revenue would either stay flat or grow by up to three per cent in the fiscal year through March 2026 on a constant currency basis. The sales forecast was lower than the 4.2 per cent constantcurrency revenue growth Infosys recorded in the previous financial year.

Keep ReadingShow less