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Government steps in as JLR cyber attack stalls output

33,000 staff affected, many told to stay at home

Jaguar Land Rover’s factory in Solihull, Britain

FILE PHOTO: A member of staff works on the production line at Jaguar Land Rover’s factory in Solihull, Britain. REUTERS/Phil Noble

BRITAIN's largest carmaker, Jaguar Land Rover, said a pause in production due to a cyber attack would now stretch to September 24, extending the stoppage at its plants to more than three weeks.

The luxury carmaker, owned by India's Tata Motors, said it shut down its systems in early September to contain the hack that has severely disrupted its retail and manufacturing operations.


Its three factories in Britain, which usually produce about 1,000 cars per day, will now not restart until September 24, the company said on Tuesday (16). It has told many of its 33,000 staff to stay at home.

"We have taken this decision as our forensic investigation of the cyber incident continues, and as we consider the different stages of the controlled restart of our global operations, which will take time," JLR said in a statement on its website.

There is concern about the financial impact of the stoppage on JLR's British supply chain, which includes many smaller companies and supports 104,000 jobs across the country. The Unite trade union has warned of job losses and said government support would be needed given the lengthy stoppage.

Chris McDonald, minister in the Department of Business and Trade, told Reuters he had met the company on Tuesday to "discuss their plans to resolve this issue and get production started again".

"Our cyber experts are supporting JLR to help them resolve this issue as quickly as possible," he added.

The Telegraph reported on Monday (15) that the production shutdown could last until November, although JLR said this was not its position.

JLR has said the incident has affected some data, although it remains unclear whether it involved customers, suppliers or internal systems.

The breach was the latest in a string of cyber and ransomware attacks targeting companies around the world. In Britain, household names including Marks & Spencer and the Co-op have fallen victim to increasingly sophisticated breaches.

The disruption comes as JLR faces broader challenges, including weaker demand in China and Europe, and delays to the launch of its electric vehicle models.

In July, JLR reported an 11 per cent drop in quarterly sales, partly due to a temporary pause in US shipments after tariffs were imposed. Although exports resumed in May, the company cut its profit margin target for fiscal 2026 to 5 per cent to 7 per cent, down from 10 per cent, citing ongoing trade uncertainty.

(Reuters)

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