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JLR cyber attack becomes UK’s costliest ever, wiping £1.9bn from economy

Five-week production halt at Jaguar Land Rover’s UK plants triggers massive supply chain crisis affecting over 5,000 businesses

JLR

Job security at risk as JLR cyberattack highlights mental, physical toll on automotive communities.

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Highlights

  • £1.9 billion total economic impact UK’s most costly cyber incident, with losses ranging between £1.6bn-£2.1bn.
  • 5,000 UK businesses affected supply chain disruption cascaded through multiple tiers of suppliers and dealerships.
  • Five-week production shutdown nearly 25,000 vehicles lost at £108m weekly cost to JLR’s UK operations.

Supply chain devastation

A cyber attack on Jaguar Land Rover in late August has become Britain’s most economically damaging digital security incident, costing the UK economy an estimated £1.9 billion, according to the Cyber Monitoring Centre.

The malicious breach forced JLR to shut down manufacturing at its major UK plants in Solihull, Halewood, and Wolverhampton for approximately five weeks, halting production of nearly 5,000 vehicles weekly.


The incident has been classified as a Category 3 systemic event, affecting more than 5,000 UK organisations across the automotive supply chain.

The CMC's analysis reveals that JLR lost £108 million per week during the complete shutdown, with the vast majority of total losses stemming from halted manufacturing output.

The company announced a controlled, phased restart in early October, but experts predict full production won’t resume until early January 2026.

The ripple effects have been severe for JLR’s network of nearly 1,000 tier-one suppliers and thousands of lower-tier suppliers. Many suppliers face critical cash flow challenges, with at least one company director taking out a personally backed loan to keep operations afloat. JLR has responded by clearing outstanding invoices and prepaying qualifying suppliers.

Dealerships experienced intermittent system outages affecting ordering, servicing, and parts operations.

Extended delivery delays have been reported, though brand loyalty appears to be preventing mass cancellations. Logistics providers and exporters also suffered as vehicle shipments were delayed.

Job security concerns

The human cost extends beyond finances. Automotive suppliers have implemented pay cuts, hour banking, and redundancies to survive.

The CMC warns these threats to job security can severely impact mental and physical wellbeing, particularly affecting communities dependent on automotive manufacturing.

The government has underwritten a £1.5 billion loan guarantee to provide JLR with liquidity, though analysts expect it won’t be fully utilised.

The CMC recommends businesses prioritise operational resilience and strengthen IT security boundaries to prevent similar incidents.

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A traditional pub hotel group has outperformed luxury international chains in the UK's largest guest satisfaction survey, while one major operator continues its decade-long streak at the bottom of the rankings.
The Coaching Inn Group, comprising 36 relaxed inn-style hotels in historic buildings across beauty spots and market towns, achieved the highest customer score of 81per cent among large chains in Which?'s annual hotel survey. The group earned five stars for customer service and accuracy of descriptions, with guests praising its "lovely locations and excellent food and service.
"The survey, conducted amongst 4,631 guests, asked respondents to rate their stays across eight categories including cleanliness, customer service, breakfast quality, bed comfort and value for money. At an average £128 per night, Coaching Inn demonstrated that mid-range pricing with consistent quality appeals to British travellers.
J D Wetherspoon Hotels claimed both the Which? Recommended Provider status (WRPs) and Great Value badge for the first time, offering rooms at just £70 per night while maintaining four-star ratings across most categories. Guests described their stays as "clean, comfortable and good value.
"Among boutique chains, Hotel Indigo scored 79 per cent with its neighbourhood-inspired design, while InterContinental achieved 80per cent despite charging over £300 per night, and the chain missed WRP status for this reason.

Budget brands decline

However, Premier Inn, long considered Britain's reliable budget choice, lost its recommended status this year. Despite maintaining comfortable beds, guests reported "standards were slipping" and prices "no longer budget levels" at an average £94 per night.

The survey's biggest disappointment remains Britannia Hotels, scoring just 44 per cent and one star for bedroom and bathroom quality. This marks twelve consecutive years at the bottom, with guests at properties like Folkestone's Grand Burstin calling it a total dive.

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