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Chandrasekaran gets second term as Tata Sons chairman

Chandrasekaran gets second term as Tata Sons chairman

N CHANDRASEKARAN was on Friday (11) reappointed as the chairman of Tata Sons - the holding company of the salt-to-software Tata Group - for a second five-year term.

His reappointment was backed by Ratan Tata, chairman of Tata Trusts, the majority owner of Tata Sons.

Tata Sons board met on Friday to review the last five years and consider the reappointment of its executive chairman N Chandrasekaran, it said in a statement.

"Ratan N Tata who was a special invitee to this meeting expressed his satisfaction on the progress and performance of the Tata Group under the leadership of Chandrasekaran. He recommended his term be renewed for a further five-year period," it said.

The board commended the performance of Chandrasekaran and "unanimously” approved his reappointment as the executive chairman for the next five years.

Chandrasekaran, 58, said, "it has been a privilege” to lead the Tata Group and he was “delighted at the opportunity” to lead it for another five years, “in its next phase."

Chandra, as he is usually referred to, took over the reins of Tata Sons in 2017 at a time when the group faced a leadership crisis and a trust deficit after the ouster of his predecessor, Cyrus Mistry, by the board. Until then, Chandra, a trusted lieutenant of the Tatas, had helmed TCS, the crown jewel and cash cow of the group.

A large part of Chandra's tenure was spent fighting the legal battle with Mistry.

He joined the Tata Sons board in October 2016, was designated chairman in January 2017 and took official charge in February 2017.

He also chairs the boards of operating companies such as Tata Steel, Tata Motors, Tata Power and TCS.

Continuity in leadership will give investors and stakeholders confidence in the 154-year-old conglomerate that makes salt to luxury sedans.

The group is working on an all-in-one ecommerce super-app - one of Chandra's key projects - to market its swathe of consumer products and services as part of a digital makeover.

The group is also reinventing its aviation businesses after successfully acquiring Air India Ltd from the central government last year.

Under Chandra, Tatas sold the mobile phone business of Tata Teleservices to Bharti Airtel in an attempt to cut losses.

In May 2018, the group made one of the biggest acquisitions to date when Tata Steel took over Bhushan Steel by paying Rs 352 billion (£3.44 bn) under the insolvency process.

Tata Steel, which managed to turn around the company renamed as Tata Steel BSL, however, couldn't close a deal to sell its European business to ThyssenKrupp.

In October last year, Tata Sons made a winning bid for Air India, bringing back an airline that the group had originally founded.

The Tata group now has three airlines - Tata SIA Airlines, AirAsia India and Air India with a combined market share of over 25 per cent.

Last year, Chandra started his acquisition spree in the digital domain in his drive to launch a Super App which will sell from salt to airline tickets to the customers directly.

In May 2021, Tata Sons acquired Big Basket at a reported valuation of Rs 95 billion (£930 million), pitting it in direct competition with American retail giant, Amazon and Wal-Mart owned Flipkart and Mukesh Ambani-owned Reliance Retail.

While Tata Power has been working to unlock the value of its renewables business, Tata Motors stabilised under Chandra's leadership.

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  • Coaching Inn Group scores 81 per cent customer satisfaction, beating Marriott and Hilton.
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  • Britannia Hotels ranks bottom for 12th consecutive year with 44 per cent score.
A traditional pub hotel group has outperformed luxury international chains in the UK's largest guest satisfaction survey, while one major operator continues its decade-long streak at the bottom of the rankings.
The Coaching Inn Group, comprising 36 relaxed inn-style hotels in historic buildings across beauty spots and market towns, achieved the highest customer score of 81per cent among large chains in Which?'s annual hotel survey. The group earned five stars for customer service and accuracy of descriptions, with guests praising its "lovely locations and excellent food and service.
"The survey, conducted amongst 4,631 guests, asked respondents to rate their stays across eight categories including cleanliness, customer service, breakfast quality, bed comfort and value for money. At an average £128 per night, Coaching Inn demonstrated that mid-range pricing with consistent quality appeals to British travellers.
J D Wetherspoon Hotels claimed both the Which? Recommended Provider status (WRPs) and Great Value badge for the first time, offering rooms at just £70 per night while maintaining four-star ratings across most categories. Guests described their stays as "clean, comfortable and good value.
"Among boutique chains, Hotel Indigo scored 79 per cent with its neighbourhood-inspired design, while InterContinental achieved 80per cent despite charging over £300 per night, and the chain missed WRP status for this reason.

Budget brands decline

However, Premier Inn, long considered Britain's reliable budget choice, lost its recommended status this year. Despite maintaining comfortable beds, guests reported "standards were slipping" and prices "no longer budget levels" at an average £94 per night.

The survey's biggest disappointment remains Britannia Hotels, scoring just 44 per cent and one star for bedroom and bathroom quality. This marks twelve consecutive years at the bottom, with guests at properties like Folkestone's Grand Burstin calling it a total dive.

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