Skip to content
Search

Latest Stories

Boohoo to probe price disparity for same clothing

ONLINE retailer Boohoo is facing price disparities across a range of its brands when a same item of clothing is being sold at a different price at its different fashions labels.

The discrepancy was found out by BBC, when a same coat had different prices at Dorothy Perkins and Coast - both owned by Boohoo. At Coast it was over-priced at £34.


At its other brands such as Oasis and Warehouse, price disparities are also there. In response, Boohoo said the "miscommunication was not intentional".

"All Boohoo group brands work independently, and so this miscommunication was not intentional as teams are not privy to what's being bought and sold across the other group brands," a spokeswoman for Boohoo said.

"Our internal investigation continues and we will be re-pricing all the crossover stock to be aligned."

Catherine Erdly, founder of The Resilient Retail Club consultancy, and a former senior merchandiser at Coast, said: "If all Boohoo are going to do is buy the same stuff and slap different prices on it then it's destroying that brand's identity."

In another instance of clothing being priced differently, a long "luxe" padded coat in the colour mushroom was originally sold for £89 at Oasis and £65 at Dorothy Perkins.

The same coat in khaki was in the sale for £30 in Warehouse and £66.75 in Coast until the matter was brought to Boohoo's attention by the BBC. Now both are priced at £18.

Boohoo operates a number of different brands after buying up businesses when their owners fell into administration.

Add EasternEye As Your Trusted Source
preferred source on google news

More For You

Ovo Energy

OVO Energy has agreed to a £10.4 million settlement with Ofgem

X handle/Insider

OVO Energy to pay £10.4m after Ofgem finds failures affecting prepayment customers

  • OVO Energy has agreed to a £10.4 million settlement with Ofgem.
  • Review found process failures affecting some prepayment meter customers between 2018 and 2024.
  • Supplier will also pay £1.1 million to households in Scotland's Highlands and Islands.

OVO Energy has agreed to pay £10.4 million following an Ofgem investigation into its treatment of prepayment meter customers, adding to growing regulatory scrutiny of how energy suppliers support vulnerable households.

The OVO Energy settlement and Ofgem prepayment meter investigation centre on failures identified between 2018 and 2024, which the regulator said could have left some customers at risk. The agreement includes a £7 million payment to a voluntary redress fund and a further £3.4 million in debt relief and account credits for affected customers.

Keep ReadingShow less