Companies around the world face a pressing challenge in closing the gap between technological advances and workforce skills. Many businesses struggle to keep up with the demand for specialized expertise as technology advances at an unprecedented pace. Known as the Technological Skills Gap.
In this article, we will delve into the reasons behind this gap, explore its impact on companies, identify key technological skills needed in today's workplace, and provide technology recruitment strategies to help your company overcome this challenge. Here's how you can protect your company from the technological skills gap.
What is the Technological Skills Gap?
Technology has revolutionized the way we work, communicate, and live our lives. Innovations from artificial intelligence to big data analytics have revolutionized industries all over the world. However, this rapid evolution has a significant challenge - a gap in technological skills. According to the Global Knowledge IT Skills and Salary Report 2020, 69% of IT professionals reported a skills gap within their organization.
The Technological Skills Gap refers to the disparity between the skills needed in a company and the skills possessed by employees. Due to the rapid advancement of technology, traditional educational systems are struggling to keep up. The result? A shortage of technologically advanced professionals.
Impact of the Technological Skills Gap on Companies
The gap presents various obstacles for businesses. According to a 2020 study by CompTIA, 58% of IT companies reported feeling the effects of the skills gap on their ability to meet customer demands. This may result in challenges when trying to fill key positions within the organization, potentially causing project delays or an increase in technical debt. In addition, current employees may encounter difficulties adjusting to emerging technologies or lack proficiency in crucial digital tools necessary for smooth workflow.
To address this issue effectively, businesses need to identify which technological skills are most crucial in their industry or specific roles within their organization. In cybersecurity, for instance, experts may require knowledge of threat detection and mitigation techniques, while software development teams may require proficiency in programming languages like Python or Java.
The gap can be closed by implementing various strategies once these key skills are identified. This could involve providing internal training programs or partnering with organizations that specialize in upskilling employees on relevant technologies. By supporting mentorship programs and professional development opportunities, this gap can also be bridged.
Closing the Gap: Strategies
You've identified the technological skills gap in your company and it's time to act. Fortunately, there are various strategies you can implement to close this gap and maintain
your competitive edge.
Management and development
According to LinkedIn's 2021 Workplace Learning Report, 73% of learning and development professionals plan to launch upskilling programs to bridge the skills gap.
By offering employees opportunities to upskill or reskill, you not only fill the immediate skills gap but also create a culture of continuous learning within your organization. You can provide online courses, and workshops, or even partner with educational institutions to accomplish this.
By fostering a collaborative work environment, employees with different skill sets can learn from each other and gain valuable insights into a variety of technologies.
Collaboration that works
Additionally, companies should consider cooperating with external partners, who provide access to specialized resources and expertise that may not be available internally.
The recruitment process can be outsourced (RPO) so that a specialist found by an external company joins your team on a permanent basis. RPO companies usually have specialized recruitment teams that can find candidates more efficiently and effectively.
Additionally, you can opt for external forms of cooperation, including IT outsourcing, which comes in various models. If you lack an entire team or just individual skills, external specialists can help.
Implementing these strategies tailored specifically to your company's needs will help you close the technological skills gap effectively - ensuring your business remains competitive despite rapid technological advances.
Conclusion
Companies face a technological skills gap that hinders innovation, slows progress, and creates a competitive disadvantage in the market. Recognizing this problem is the first step to finding a solution.
To close the technology skills gap within your company, it's important to implement effective strategies. These include investing in training programs or partnering with educational institutions to upskill current employees. Moreover, you can fill any gaps within your organization by cooperating with external partners who have relevant technical skills.
It takes a multifaceted approach to prevent your company from falling victim to the technological skills gap. You will be well-equipped for success in an increasingly tech-driven world if you combine recruitment practices with employee development initiatives and foster a culture that embraces lifelong learning and reskilling opportunities.
Almost 2,000 GBS UK students have today graduated from a range of courses, all aimed at making them valuable assets for employers from across a range of sectors.
It comes a week after 1,500 GBS UK students from across Birmingham, Manchester and Leeds, graduated at Birmingham’s Symphony Hall.
Students have graduated from Business, Healthcare, Construction, and Digital Technologies, ranging from HNDs to Bachelor Degrees, to address the demand in the UK for a skilled workforce.
GBS UK CEO, James Kennedy, said GBS UK is having more of an impact on its communities with each year that passes.
“We work to widen participation, address skills shortages and ultimately enable social mobility – today, we see this first-hand,” said Mr Kennedy.
“These students we see here today will go on to have a significant impact on their local communities, which in the long-term will also have an impact at a national level.”
“Business, healthcare, construction and digital technologies are all crucial sectors for the UK economy, growing at a rapid rate and offering increasing employment opportunities.”
“We stand ready to address this demand, with mature-age graduates with unique lived experience, that makes them a well-rounded choice for employers.”
“It was wonderful to have James Murray MP here today, Exchequer Secretary to the Treasury, and a good friend of GBS UK, to address our students and inspire them in their next steps.”
The Office for Students (OfS) has also today released its NSS data for 2025, showing a considerable increase in satisfaction across almost all categories.
Most notably, 90% of students were satisfied in the ‘Teaching on my Course’ category. This is a very high level of satisfaction and 3% above the average for the Higher Education sector as a whole.
GBS also ranked significantly above the sector average across all categories in the survey with Organisation and Management 8% higher and Academic Support 5% higher than the average reported by the OfS.
The three keynote speakers at the event were Mr James Murray, MP, Minister and Exchequer Secretary to the Treasury, Sir Alastair Nathan Cook CBE who is an English former cricketer and former captain of the England Test and ODI teams and Mr Virendra Sharma, Former Senior Labour MP.
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Programs and infrastructure supporting small businesses and the development of digital skills in European countries are highly effective.
According to Eurostat data, Germany is the leader in terms of small business development indicators such as the number of people employed in small and medium-sized businesses and the total turnover of SMEs.
At the same time, Italy ranks first in terms of the total number of companies, surpassing Germany by more than 1.5 times (3.7 million companies compared to 2.4 million in Germany).
France, which ranks third in Europe in terms of small business turnover and second after Italy in terms of the number of companies, shows a similar model of small business development to Italy. The UK, like Germany, is characterised by a smaller number of companies but high turnover.
The characteristics of the national economy play an important role. The European leaders in terms of small and medium-sized business turnover in mineral extraction are Italy (many small deposits, often depleted and unprofitable for large-scale industry) and Norway (oil, gas, polymetals).
The UK is the leader in terms of turnover of small and medium-sized businesses in the construction industry, as well as in high-tech industries: information and telecommunications services, research and development services.
Overall, the key industry in which small and medium-sized businesses have the greatest potential for development is trade. But it is also important to support such promising areas as manufacturing, construction, and, especially, science and engineering.
Micro-enterprises with up to 10 employees are the main employers in European small and medium-sized businesses. The number of people employed in these companies is close to the number of employees in large companies.
Economic efficiency is an important factor determining the significant share of micro-enterprises with up to 10 employees in the European economy. In terms of gross profitability before personnel costs (the ratio of value added at factor cost to turnover), micro-enterprises with up to 10 employees are in the lead.
Given that a significant proportion of these micro-enterprises are, in fact, the workplaces of their owners, the positive role of small and medium-sized businesses for the economies of European countries as a whole is obvious.
Which companies need business analytics and why? What problems does it solve? How does it differ from business analysis?
Business analytics is primarily about working with data and studying a company's performance indicators.
It is carried out by specially trained specialists called business analysts.
Using data analysis, they help managers identify business problems and find opportunities for sustainable development.
How business analytics differs from business analysis
Experts still argue about what business analytics is: whether it is identical to business analysis or represents a separate field of knowledge. To figure this out, let's look at the main goals of business analysis and business analytics.
Business analysis is studying a company's activities in a broad sense: analyzing its development strategy, business processes, organizational structure, and information systems, and designing and setting up how all of this interacts with the business environment and the outside world.
The main goal of business analysis is to think through and implement organizational changes that would allow the company to achieve its main goals in the best possible way.
The main goal of business analytics is to support management decisions and organizational changes with high-quality, relevant, and objective data.
Here are the three main tasks of business analytics:
obtain data on the company's performance in the form of figures;
process and structure this data — make it suitable for further analysis;
analyze the data — find patterns in the company's activities and model forecasts for its development under certain conditions.
Thus, business analytics is part of business analysis, which involves the collection, processing, and analysis of data. It is the first and necessary step in the effective management of organizational change.
Which companies need business analytics and why
Business analytics is necessary for all companies that want to make high-quality management decisions. Only decisions based on facts can be high-quality. Business analysts are responsible for collecting and processing these facts.
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It is important not only to collect data on the company's activities, but also to prepare it for managers:
structure it;
analyze it — identify trends and tendencies that influence factors;
present the results of the analysis in a clear form;
prepare recommendations on how to use this data to improve the company's activities.
The recommendations of business analysts provide company management with up-to-date and reliable information about what is happening within the company and beyond. This approach helps to make informed business decisions.
A simple example: a company sells seasonal goods — bicycles or skis. Business analysts will accurately determine the product demand curve, taking into account seasonal factors, present it to managers in an understandable way, and provide detailed recommendations on what needs to be done to maximize sales revenue.
Without business analytics, such decisions are made blindly, which leads to the company missing out on profits.
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