UK government begins charging visa applicants for email enquiries The charges come in because of the Home Office outsourcing its customer service
The UK government has begun charging visa applicants for making email enquiries about their application from this week. The £5.48 charge will be levied per email as part of the UK Home Office outsourcing its customer enquiries service for visa applications to a private firm, Sitel UK. “You will need to pay using a credit or debit card for contacting us by email. The charge includes the first email enquiry you send and any follow-up emails to and from the contact centre relating to the same enquiry. The way you pay to use the telephone service will remain the same…
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