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India asks WhatsApp to explain privacy breach

INDIA has asked Facebook-owned WhatsApp to explain the nature of a privacy breach on its messaging platform that has affected some users in the country, Information Technology Minister Ravi Shankar Prasad said on Thursday (31).

A WhatsApp spokesman was quoted by the Indian Express newspaper on Thursday as saying that Indian journalists and human rights activists were targets of surveillance by an Israeli spyware.


The company said it was "not an insignificant number" of people, but did not share specifics.

WhatsApp's comments came after the messaging platform sued Israeli surveillance firm NSO Group on Tuesday (29), accusing it of helping government spies break into the phones of roughly 1,400 users across four continents including diplomats, political dissidents, journalists and government officials. NSO denied the allegations.

"We have asked WhatsApp to explain the kind of breach and what it is doing to safeguard the privacy of millions of Indian citizens," Prasad said in a tweet.

WhatsApp said it had no comment on Prasad's tweet, but referred to a previous WhatsApp statement that the company believes people have the fundamental right to privacy and no one else should have access to their private conversations.

India is WhatsApp's biggest market with 400 million users. Globally, the platform is used by some 1.5 billion people monthly and has often touted a high level of security, including end-to-end encrypted messages that cannot be deciphered by WhatsApp or other third parties.

In its lawsuit filed in a federal court in San Francisco, WhatsApp accused NSO of facilitating government hacking sprees in 20 countries, calling it "an unmistakable pattern of abuse."

(Reuters)

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A traditional pub hotel group has outperformed luxury international chains in the UK's largest guest satisfaction survey, while one major operator continues its decade-long streak at the bottom of the rankings.
The Coaching Inn Group, comprising 36 relaxed inn-style hotels in historic buildings across beauty spots and market towns, achieved the highest customer score of 81per cent among large chains in Which?'s annual hotel survey. The group earned five stars for customer service and accuracy of descriptions, with guests praising its "lovely locations and excellent food and service.
"The survey, conducted amongst 4,631 guests, asked respondents to rate their stays across eight categories including cleanliness, customer service, breakfast quality, bed comfort and value for money. At an average £128 per night, Coaching Inn demonstrated that mid-range pricing with consistent quality appeals to British travellers.
J D Wetherspoon Hotels claimed both the Which? Recommended Provider status (WRPs) and Great Value badge for the first time, offering rooms at just £70 per night while maintaining four-star ratings across most categories. Guests described their stays as "clean, comfortable and good value.
"Among boutique chains, Hotel Indigo scored 79 per cent with its neighbourhood-inspired design, while InterContinental achieved 80per cent despite charging over £300 per night, and the chain missed WRP status for this reason.

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However, Premier Inn, long considered Britain's reliable budget choice, lost its recommended status this year. Despite maintaining comfortable beds, guests reported "standards were slipping" and prices "no longer budget levels" at an average £94 per night.

The survey's biggest disappointment remains Britannia Hotels, scoring just 44 per cent and one star for bedroom and bathroom quality. This marks twelve consecutive years at the bottom, with guests at properties like Folkestone's Grand Burstin calling it a total dive.

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