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Businesses in England to get £9.7 billion in rates relief

BUSINESSES in England, which are hit hard by the COVID-19 pandemic, are set to receive a discount of £9.7 billion on their rates bills this financial year, shows the latest statistics published by the government.

As part of a comprehensive package to support businesses during the pandemic, firms such as eligible shops, restaurants, cafes and pubs will pay no business rates in this financial year across England, the data published on 22 April shows.


The support came after budget 2020 increased business rates retail discount to 100 per cent from 50 per cent for 2020 to 2021. The government has committed to compensating local authorities in full for the business rate relief with payments due to begin shortly, an official statement said.

The government also announced extra funding  of £3.2 billion to councils to support  the needy. This includes getting rough sleepers off the street, supporting new shielding programmes for clinically extremely vulnerable people and assistance for public health workforce and fire and rescue services.

"Through working with local authorities, we are giving businesses the support that they need during this national emergency; an unprecedented nearly £10 billion in business rates relief," says local government secretary Robert Jenrick.

"The government was clear that we would do whatever it took to support local business and that is exactly what we are doing. We stand behind them and their employees as we work to protect the NHS and save lives."

Minister for local government Simon Clarke said: "It is great that councils estimate they will provide almost £10 billion in additional business rate relief this financial year. This will provide businesses with a much-needed boost at this unprecedented time and builds on over £6 billion already awarded to business in grants announced earlier this week."

Businesses do not need to take any action as their local council will apply the discount automatically, the statement further said.

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Pub hotel group beat luxury chains in UK guest satisfaction survey

Highlights

  • Coaching Inn Group scores 81 per cent customer satisfaction, beating Marriott and Hilton.
  • Wetherspoon Hotels named best value at £70 per night.
  • Britannia Hotels ranks bottom for 12th consecutive year with 44 per cent score.
A traditional pub hotel group has outperformed luxury international chains in the UK's largest guest satisfaction survey, while one major operator continues its decade-long streak at the bottom of the rankings.
The Coaching Inn Group, comprising 36 relaxed inn-style hotels in historic buildings across beauty spots and market towns, achieved the highest customer score of 81per cent among large chains in Which?'s annual hotel survey. The group earned five stars for customer service and accuracy of descriptions, with guests praising its "lovely locations and excellent food and service.
"The survey, conducted amongst 4,631 guests, asked respondents to rate their stays across eight categories including cleanliness, customer service, breakfast quality, bed comfort and value for money. At an average £128 per night, Coaching Inn demonstrated that mid-range pricing with consistent quality appeals to British travellers.
J D Wetherspoon Hotels claimed both the Which? Recommended Provider status (WRPs) and Great Value badge for the first time, offering rooms at just £70 per night while maintaining four-star ratings across most categories. Guests described their stays as "clean, comfortable and good value.
"Among boutique chains, Hotel Indigo scored 79 per cent with its neighbourhood-inspired design, while InterContinental achieved 80per cent despite charging over £300 per night, and the chain missed WRP status for this reason.

Budget brands decline

However, Premier Inn, long considered Britain's reliable budget choice, lost its recommended status this year. Despite maintaining comfortable beds, guests reported "standards were slipping" and prices "no longer budget levels" at an average £94 per night.

The survey's biggest disappointment remains Britannia Hotels, scoring just 44 per cent and one star for bedroom and bathroom quality. This marks twelve consecutive years at the bottom, with guests at properties like Folkestone's Grand Burstin calling it a total dive.

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