British tea brand Clipper released a list of its Indian suppliers on Thursday (15), joining a growing campaign to improve worker conditions in the Indian state of Assam and rid the industry of widespread abuse.
"We believe that providing transparency on where we source our tea from will help build a more sustainable supply chain by empowering all stakeholders in the tea industry," said Rebecca Vercoe, Clipper Teas brand controller.
The upmarket tea brand was the fourth to reveal all the plantations it uses in India's Assam state for its black tea.
It was also the most detailed, with the names and addresses of all estates listed, according to the charity Traidcraft Exchange, which called on other brands to follow suit.
India's tea industry, the second largest in the world after China's, employs 3.5 million workers, many of whom are paid below minimum wage and live in poverty on the plantations where they work, research has shown.
Tea grown in Assam, in northeast India, is used in many blends sold by British tea companies, as well as being sold as a stand-alone product.
But it is also the site of widespread worker abuse and underpayment, according to research into the industry.
Some Indian plantations that are certified as slavery-free nonetheless mistreat their workers, according to research by Britain's Sheffield University.
Big brands are facing mounting regulatory and consumer pressure to ensure the workforce in their supply chains are paid fair wages, have access to health facilities and are guaranteed other benefits in accordance with existing labour laws.
"We recognise the size of the challenge but by sharing this information we hope to show how important it is to work only with progressive tea estates who look to improve the quality of life for their workers and their families," Vercoe said in an emailed response to the Thomson Reuters Foundation.
"We also hope it will give tea drinkers a greater understanding of the value of tea."
Clipper, a British brand owned by a Dutch company, became the fourth major British label to reveal its suppliers, joining the owner of Yorkshire Tea, known as Bettys & Taylors Group, as well as Twinings and Tetley.
"The publishing of supplier lists by some UK brands is a step forward in the struggle for better living and working conditions for Assam tea workers," said Anirudha Nagar of the San Francisco-based charity Accountability Counsel, which promotes human rights.
The charity is supporting a complaint filed to the World Bank about poor living and working conditions on plantations in Assam owned by the World Bank and Tata Group, known as Amalgamated Plantations Private Limited.
"For the first time, the group of secretive big UK brands, now just PG Tips and Typhoo- are in a minority and should feel under pressure to join the four who have been transparent about where their tea comes from," Fiona Gooch, a senior policy adviser for Traidcraft Exchange, said in a statement.
Saying that one in three children in Assam lives below the poverty line, the British charity launched its campaign called ‘Who picked my tea?’ - to increase transparency in the industry and bring about better conditions for its pickers.
Veterinary practices ordered to publish price lists and disclose corporate ownership under new CMA proposals.
Pet healthcare costs have risen at nearly twice the rate of inflation, investigation finds.
CVS Group shares surge 18 per cent as market welcomes lack of direct price controls on medicines.
Watchdog pushes for price transparency
Britain’s competition watchdog has provisionally ordered veterinary practices to publish price lists and disclose corporate ownership, aiming to give pet owners greater transparency in a sector where costs have risen at nearly twice the rate of inflation.
The Competition and Markets Authority (CMA) said on Wednesday (15) that pet owners are often unaware of prices or not given estimates for treatments that can run into thousands of pounds.
Under the proposed measures, vet businesses must publish prices for common procedures and make clear which practices are independent and which belong to large corporate chains. The watchdog also plans to cap prescription fees and ban bonuses linked to specific treatments.
“We believe that the measures we are proposing would be beneficial to the sector as a whole, including vets and vet nurses,” the CMA stated in its provisional decision report. “Providing better information for pet owners will increase their confidence in vet businesses and the profession.”
Industry reactions
The announcement triggered immediate market reactions. Bloomberg reported Shares of CVS Group, a British veterinary services provider, rose as much as 18 per cent in early London trading before paring gains, whilst Pets at Home traded up to 4.9 per cent higher. Both companies had underperformed since the CMA launched its investigation.
“While the tone of the CMA’s report is sharp, we see few surprises versus our expectations,” said Jefferies analyst Andrew Wade to Bloomberg. “The lack of pricing controls on services notably medicines must be viewed as a positive.”
The veterinary profession offered cautious support for the reforms. Dr Rob Williams, president of the British Veterinary Association, said: “At first glance, there’s lots of positives in the CMA’s provisional decision that both vets and pet owners will welcome, including greater transparency of pricing and practice ownership."
However, animal welfare charities warned of the consequences when pet owners delay treatment due to cost concerns. Caroline Allen, the RSPCA’s Chief Veterinary Officer, told BBC “Our frontline officers sadly see first-hand the consequences when people delay or avoid seeking professional help, or even attempt to treat conditions themselves."
The proposed remedies package also includes requirements for vet businesses to improve complaint processes and conduct regular customer satisfaction surveys comparing large groups with independent practices. Additionally, practices would find it easier to terminate out-of-hours contracts with third-party providers if better alternatives exist.
The CMA emphasised that vet businesses failing to comply, or those pressuring veterinarians to act in certain ways or sell specific treatments, could be in breach of the Order.
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