Tetley, the world's second biggest tea company, has released a list of its suppliers, including those in India, to boost transparency in its supply chain, the British firm's owner Tata Global Beverages said on Friday (2).
India's tea industry, the second largest in the world, employs 3.5 million workers, many of whom are exploited on plantations and live in poverty, research has shown.
Tetley sources most of its tea from India, with 141 suppliers of a total 227 named in the list published last week.
Major brands are facing mounting regulatory and consumer pressure to ensure their products are free of slavery and other abusive practices.
"The information has been put up in response to changing consumer expectations in the UK, regarding transparency in the supply chain," a spokesperson for Tata Global Beverages told the Thomson Reuters Foundation in an emailed statement.
The company declined to say whether its Indian subsidiaries would also follow this practice and publish suppliers' lists.
Tetley became the third major British tea company after Yorkshire Tea owner Bettys and Taylors Group and Twinings to publish a full list of suppliers.
Some Indian plantations certified as slavery-free are nonetheless abusing and underpaying their workers, according to research by Britain's Sheffield University.
Many women working on plantations in the northeastern Indian state of Assam, where major brands source much of their tea, earn a "pitiful" $2 a day and live in "appalling" conditions, found a report from British charity Traidcraft Exchange in May.
Estate owners often cite the benefits they are legally required to provide, which include housing, toilets, health facilities and subsidised food, to justify low wages.
But workers complain repeated requests for repairs and better food supplies - often insufficient, stale or contaminated - are largely ignored, according to the report.
Tata Global Beverages says it works to ensure all its suppliers meet ethical standards and follows a strict code of conduct to "ensure slavery and human trafficking is not taking place anywhere in our supply chains".
The Kolkata-based company aims to launch a new supplier code of conduct next year.
Campaigners said Tetley's move would help improve conditions but cautioned it would not be enough to ensure all tea plantation workers got a fair deal.
"(The list) must then be accompanied by meaningful dialogue with workers to properly address the risks they identify," said Joe Bardwell, a spokesman for the British-based Business and Human Rights Resource Centre (BHRRC).
TikTok is to lay off hundreds of employees from its London office, with the bulk of the cuts affecting content moderation and security teams, according to reports estimating over 400 job losses by the Communication Workers Union. Online safety campaigners, along with TUC and CWU leaders, have urged Chair Chi Onwurah MP to investigate the impact of TikTok’s actions on UK online safety and workers’ rights.
The strategic shift is part of a broader reorganisation of TikTok's global trust and safety operations, aiming to streamline processes and concentrate operations in fewer locations worldwide. The move has prompted significant criticism from safety advocates and politicians, raising concerns about the platform's commitment to child protection and online safety.
Safety roles cut
People working in the trust and safety team are most likely to lose their jobs as part of a global restructuring that prioritises AI- assisted moderation over human oversight. TikTok is moving UK content moderation roles to Europe as it rely on AI, putting hundreds of jobs at risk despite rising regulatory pressure under the Online Safety Act.
The timing is particularly controversial given recent revelations about platform safety failures. Report from Global Witness, a not-for-profit organisation have accused TikTok of "sacrificing online safety" through these AI-driven cuts, with investigations revealing that the algorithm has directed minors toward explicit content a serious breach of child protection standards.
The Communication Workers Union and online safety professionals have urged UK MPs to investigate the restructuring, warning that job losses could expose children to harmful material. The cuts represent a fundamental shift in TikTok's operational philosophy, prioritizing cost efficiency over comprehensive content review.
TikTok's restructuring putting several hundred jobs at risk marks a significant move as it shifts to AI-assisted content moderation. While the platform claims the changes will improve efficiency, the decision has sparked debate about whether algorithmic moderation adequately protects vulnerable users. As regulators scrutinise social media platforms increasingly, TikTok's focus on automation rather than human expertise may face mounting political and regulatory challenges in the UK and beyond.
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