• Thursday, March 28, 2024

Business

Uber Starts 24/7 Phone Support in Britain

A woman poses holding a smartphone showing the App for ride-sharing cab service Uber in London on September 22, 2017. London transport authorities announced today they would not renew Uber’s licence to operate in the city when it expires on September 30 for safety reasons, although it has three weeks to appeal. / AFP PHOTO / Daniel LEAL-OLIVAS (Photo credit should read DANIEL LEAL-OLIVAS/AFP/Getty Images)

By: Radhakrishna N S

Transportation service provider, Uber on Tuesday (25) launched a 24/7 telephone support line for its users in Britain, in the latest change the taxi app has made to meet the demands of the regulators. Uber won a probationary licence to operate in London in June after it modified its business model to ease strained relations with Transport for London, which had previously stripped the company of its right to function in the capital. “Our new 24/7 phone line is the latest in a series of improvements we’re making for both passengers and drivers,” said the firm’s General Manager in Britain…

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