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Marks and Spencer resumes online clothing orders after 46-day cyberattack disruption

Shares in the British retailer rose 3 per cent after it restarted standard home delivery in England, Scotland and Wales for most of its clothing range.

Marks and Spencer

M&S had initially disclosed on April 22 that it was managing a 'cyber incident'.

Reuters

MARKS AND SPENCER (M&S) resumed online clothing orders on Tuesday, 46 days after suspending services due to a cyberattack.

Shares in the British retailer rose 3 per cent after it restarted standard home delivery in England, Scotland and Wales for most of its clothing range.


"It's not the full range at the moment, we've focused on best sellers and newness," an M&S spokesperson said. "We'll be bringing product online everyday so customers will see that grow over the coming days."

M&S said delivery to Northern Ireland will resume in the "coming weeks", along with click and collect, next-day delivery, nominated-day delivery and international ordering.

The company had stopped taking clothing and home orders on April 25 through its website and app after technical issues affected contactless payments and click and collect services during the Easter holiday weekend.

M&S had initially disclosed on April 22 that it was managing a "cyber incident".

Last month, the retailer said it expected online disruptions to continue into July and projected the cyberattack would lead to a loss of around 300 million pounds in operating profit in its 2025/26 financial year. It said it hopes to reduce the impact by half through insurance claims and cost controls.

The company said hackers accessed its systems by deceiving employees at a third-party contractor, bypassing its digital defences to carry out the attack.

(With inputs from agencies)

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  • Average UK house price rose 0.3 per cent in October to £272,226, down from 0.5 per cent growth in September.
  • Annual house price growth edged up to 2.4 per cent, with market remaining resilient despite mortgage rates being double pre-pandemic levels.
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British house prices grew at a slower pace in October as buyers adopted a wait-and-see approach ahead of the government's budget announcement on 26 November, according to data from mortgage lender Nationwide.

The average house price increased by 0.3 per cent month-on-month in October to £272,226, down from a 0.5 per cent rise in September. Despite the monthly slowdown, annual house price growth accelerated slightly to 2.4 per cent, up from 2.2 per cent in the previous month.

Robert Gardner, Nationwide's chief economist, said the market had demonstrated broad stability in recent months. "Against a backdrop of subdued consumer confidence and signs of weakening in the labour market, this performance indicates resilience, especially since mortgage rates are more than double the level they were before Covid struck and house prices are close to all-time highs".

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