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Google ties up with Indian lenders in bid to woo new users

Alphabet Inc's Google said on Tuesday (28) it is partnering with a handful of Indian banks to bring quick loans to the masses, as it aims to woo tens of millions of new internet users in the country to its digital payments services.

At an annual Google event in New Delhi, Caesar Sengupta, the vice-president of Google's Next Billion Users initiative and its Payments said the move would make banking services accessible to tens of millions of Indians.


Google launched payments app Tez, meaning fast in Hindi, in India last year integrating it with the state-backed unified payments interface (UPI) as it sought to gain a foothold in the South Asian nation's digital payments space which, according to Credit Suisse, will grow five-fold to $1 trillion by 2023.

On Tuesday, Google rebranded the app as Google Pay and said it was partnering with four Indian banks, Federal Bank, HDFC Bank, ICICI Bank and Kotak Mahindra Bank - to provide instant loans to the app's users.

"We're talking to a lot of banks, we're completely open with who we work with in terms of banking partners," Sengupta said in an interview on the sidelines of the event.

"Banks bring their financial capabilities, their understanding of the user, their customers. We bring our user experience, our ability to make complex processes extremely simple and very fast."

Google's ambitions could potentially pose a challenge for homegrown Paytm, backed by Japan's SoftBank and China's Alibaba and U.S. conglomerate Berkshire Hathaway . Paytm's founder Vijay Shekhar Sharma and its parent One97 Communications run a payments bank and the payments firm also plans to expand to selling financial products such as insurance and mutual funds in India- the world's fastest growing internet services market.

Sengupta said Google was open to collaborating with other Indian payments firms.

"We are huge of fans interoperability ... when a product like Tez does well it creates more value in the network for everyone," he said.

Tez has over 22 million monthly active users, according to Google.

Sengupta said Google also expects the KaiOS mobile operating system, in which the company has invested $22 million, to do well in Africa and parts of South East Asia.

KaiOS is a low-cost phone operating system which, among others, has been used by Indian billionaire Mukesh Ambani to sell his Jio telecom venture's low-cost internet enabled phones.

"Countries like India, which are mobile first have so many people coming online for the first time, just generate an incredible amount of opportunity for innovation," Sengupta said.

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  • Family businesses make up 90 per cent of UK private firms and employ 13.9 m people.
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  • Ethnic minority businesses contribute £74 bn annually despite facing funding barriers.
Family-owned companies, the backbone of Britain’s private sector, are warning that looming inheritance tax reforms could cripple investment, drive jobs overseas, and weaken an economy already battling rising financial distress.
Ranjit Singh Boparan started with a small bank loan and a butcher’s knife. Today, his 2 Sisters Food Group employs 25,000 people and supplies chicken and ready meals to almost every major UK supermarket. He notes that family businesses like his have been forgotten by the government.

“To get the UK economy going you’ve got to use family businesses as the backbone of it, not the BlackRocks or the Vanguards,” Boparan told The Times. He says overseas investment giants “will come in, they will take and they will go. He adds they have no allegiance to the country.” Boparan describes the proposed changes as “horrific” for family businesses and warns they threaten food security as companies think twice about investing.

Family firms make up 90 per cent of all private sector companies in the UK and employ 13.9 million people. These businesses contributed £575 billion to the economy in 2020, accounting for 51 per cent of all private sector employment.

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