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Food delivery platforms to step up ID checks after migrant work abuse reports

The announcement came after the Labour government summoned the three firms for a meeting in response to a report which exposed how some migrants were bypassing rules and working illegally in the gig economy sector.

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Uber Eats and Deliveroo will tighten ID checks, including facial verification, to curb illegal migrant work after UK government pressure. (Photo: Getty Images)

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FOOD delivery companies Deliveroo, Uber Eats and Just Eat have agreed to strengthen security measures, including facial verification checks, to prevent irregular migrants from working through their platforms, following criticism from the UK government.

The announcement came after the Labour government summoned the three firms for a meeting in response to a report by The Sun which exposed how some migrants were bypassing rules and working illegally in the gig economy sector.


Although the companies already have controls to verify workers’ legal right to work in the UK, the Home Office said "there continues to be abuse in the sector" through account sharing.

Facial verification checks to be expanded

According to the government, many asylum seekers who cross the Channel and await decisions on their asylum claims are using verified delivery driver accounts rented from others to work illegally. These individuals do not have the legal right to work while their claims are pending.

The Home Office said the delivery platforms have “agreed to increase the use of facial verification checks” to ensure “only registered account holders can work off their platforms.” The companies also committed to “combat illegal working”.

“We are taking a zero-tolerance approach to illegal working across the board,” said Border Security and Asylum minister Angela Eagle.

Immigration pressure and proposed legislation

Prime minister Keir Starmer has faced pressure from the anti-immigration Reform UK party led by Nigel Farage to reduce irregular migration. A new immigration bill currently before parliament seeks to expand police powers against smuggling networks and tighten work eligibility controls.

Since January, over 19,000 people have crossed the Channel in small boats to reach the UK from France, marking a record number for this point in the year despite efforts to deter such journeys.

French officials, including former interior minister Gerald Darmanin, have said that the availability of illegal work opportunities in the UK continues to act as a pull factor for migrants making the crossing.

(With inputs from agencies)

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