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Air India stops direct flights from Mumbai to New York

INDIA’S national carrier Air India (AI) has decided to discontinue the direct flight service between Mumbai and New York.

The flight service which started December 2018 recorded weak demand prompting the company to stop the flight service between Mumbai and John F Kennedy airport.


According to the AI officials, the flight service was causing huge loss to the airline.

The Mumbai-New York flight service was operated thrice a week, was temporarily halted its services in February following the closure of Pakistan airspace.

However, the airline has decided to stop the service following the poor load factor and low seat occupancy.

The airline was expected to restart its operations next month.

The air travel time between Delhi to the US has moved up by 180 minutes as the flights are being re-routed paving a way for heavy losses.

In October 2018 AI had restarted its direct Mumbai-Frankfurt flight, which was cancelled in 2010.

The national carrier operates Boeing B777-ER aircraft to provide flights service to Newark, Washington, and Chicago from Hyderabad via Delhi.

In addition, the company runs, Boeing B777-ER aircraft to provide its service to fly to San Francisco and New York from Delhi.

AI flights to the US from Delhi recording up to 80 per cent seat occupancy.

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  • Coaching Inn Group scores 81 per cent customer satisfaction, beating Marriott and Hilton.
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A traditional pub hotel group has outperformed luxury international chains in the UK's largest guest satisfaction survey, while one major operator continues its decade-long streak at the bottom of the rankings.
The Coaching Inn Group, comprising 36 relaxed inn-style hotels in historic buildings across beauty spots and market towns, achieved the highest customer score of 81per cent among large chains in Which?'s annual hotel survey. The group earned five stars for customer service and accuracy of descriptions, with guests praising its "lovely locations and excellent food and service.
"The survey, conducted amongst 4,631 guests, asked respondents to rate their stays across eight categories including cleanliness, customer service, breakfast quality, bed comfort and value for money. At an average £128 per night, Coaching Inn demonstrated that mid-range pricing with consistent quality appeals to British travellers.
J D Wetherspoon Hotels claimed both the Which? Recommended Provider status (WRPs) and Great Value badge for the first time, offering rooms at just £70 per night while maintaining four-star ratings across most categories. Guests described their stays as "clean, comfortable and good value.
"Among boutique chains, Hotel Indigo scored 79 per cent with its neighbourhood-inspired design, while InterContinental achieved 80per cent despite charging over £300 per night, and the chain missed WRP status for this reason.

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However, Premier Inn, long considered Britain's reliable budget choice, lost its recommended status this year. Despite maintaining comfortable beds, guests reported "standards were slipping" and prices "no longer budget levels" at an average £94 per night.

The survey's biggest disappointment remains Britannia Hotels, scoring just 44 per cent and one star for bedroom and bathroom quality. This marks twelve consecutive years at the bottom, with guests at properties like Folkestone's Grand Burstin calling it a total dive.

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