Probe into how financial firms deal with sexual misconduct and bullying
Sarah Pritchard, an executive director at the FCA, told MPs that it would survey the wholesale banking and insurance market to examine the prevalence of such misconduct
By Eastern EyeJan 25, 2024
BRITAIN’S financial services regulator is looking at how investment banks and commercial insurers deal with sexual harassment, bullying and other non-financial misconduct amid complaints from those who say they are often gagged or forced to quit.
Sarah Pritchard, an executive director at the Financial Conduct Authority (FCA), told MPs last Wednesday (17) that it would survey the wholesale banking and insurance market to examine the prevalence of such misconduct and how it was detected and resolved.
“We can use what it tells us to take stock and to share best practices, but also, crucially, to inform our supervisory programme when the new rule sets come into place,” she told the Treasury Committee.
The survey, which will end by mid-year and show how employers decide staff are fit and proper to work in finance, was announced as MPs held the final session of a “Sexism in the City” inquiry into tackling sexual harassment and an “old boys’ club” culture in the industry.
The evidence session comes against the backdrop of sexual assault and misconduct allegations against hedge fund founder Crispin Odey and officials at the Confederation of British Industry, pitching Odey’s hedge fund and the trade body into crisis. Odey has denied any misconduct.
Forty women from 30 financial services companies, from boutiques to listed firms that spanned banking, insurance and asset management, met the committee to share their personal experiences of sexism and misogyny anonymously last November.
In a summary of discussions published by the committee last Wednesday, most attendees said they had directly experienced sexual harassment or knew of colleagues who had.
But the bar to reporting misconduct was high because, typically, the victim would be forced to move teams or leave the company or the industry.
They said non-disclosure agreements (NDAs) were widely used in sexual harassment cases to protect firms from reputational damage, silencing victims while protecting perpetrators and removing an incentive for firms to tackle such misconduct.
Attendee recommendations included a credible threat of fines and penalties for those condoning or perpetuating sexual misconduct, requiring firms to report the number of NDAs in such cases and that “fit and proper” standards of behaviour are followed.
MARKS & SPENCER said hackers broke into its systems by tricking employees at a third-party contractor, skirting its digital defences to launch a cyberattack that will disrupt the retailer for months.
Giving the first details since disclosing the breach on April 22, chief executive Stuart Machin said all companies were vulnerable, and M&S had boosted its defences by trebling tech spending in the last three years. M&S has an IT contract with Tata Consulting Services. One source familiar with the matter told Reuters it was a means of access. TCS declined to comment. Machin declined to comment on TCS specifically when asked if it was the weak link.
“Unable to get into our systems by breaking through our digital defences, the attackers did try another route resorting to social engineering and entering through a third party rather than a system weakness,” he told reporters.
“Once access was gained, they used highly sophisticated techniques as part of the cyber attack.”
Machin declined to comment on any ransom demand, citing advice from government agencies and law enforcement.
M&S stopped online sales.
It said last Wednesday (21) they were unlikely to be fully restored until July.
Machin said M&S became aware of the breach when it spotted suspicious activity during the Easter weekend of April 19-20.
He said the time between the hackers gaining access and detection was “short”. Experts told the company that the average was 10 days and in some cases many months.
The National Crime Agency told the BBC the attack investigation was focused on a cluster of young, Englishspeaking hackers.
M&S, which has sales of nearly £14 billion a year, immediately called in experts, partners and authorities, Machin said.
Some 600 systems had been scanned for damage, he said, and they were gradually being brought back online.
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Further updates and listings can be found on the official PlayStation blog and PS Store
Sony has added Another Crab’s Treasure to its PlayStation Plus games library for free, offering the 2024 title to Extra and Premium tier subscribers. The announcement leaves PS Plus Essential users, the base-level tier of the subscription, out of the offer.
Another Crab’s Treasure is now available to download at no extra cost for PlayStation Plus Extra and Premium members. Developed by Aggro Crab, the game launched on 25 April 2024 and marks the studio’s second title after Going Under in 2020.
The Soulslike action-adventure has received positive feedback, earning Metacritic scores up to 82 and a PlayStation Store user rating of 4.46 out of 5, based on nearly 3,000 reviews. In the game, players control Kril, a hermit crab who uses underwater trash as armour to survive against oversized enemies.
The official description reads: “As Kril the hermit crab, you’ll need to wear the trash around you as shells to withstand attacks from enemies many times your size. Embark on an epic treasure hunt to buy back your repossessed shell, and discover the dark secrets behind the polluted ocean.”
- YouTubeYouTube/ PlayStation
The game is expected to take between 14 and 22 hours to complete, depending on the player’s style and experience. It is only available on PS5, with no version for PS4.
The title usually sells for £24.99 but is now free for eligible PS Plus subscribers. However, Sony has not confirmed how long Another Crab’s Treasure will remain part of the PlayStation Plus Extra and Premium catalogues.
This latest update forms part of Sony’s ongoing effort to offer more recent and diverse titles to its higher-tier PS Plus members. PS Plus Extra and Premium plans include a broader and regularly updated game library, while the Essential tier continues to offer a more limited monthly selection and core multiplayer access.
Players interested in trying Another Crab’s Treasure through PlayStation Plus are advised to download the game while it remains available. Further updates and listings can be found on the official PlayStation blog and PS Store.
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NatWest has slimmed down in recent years and focused on retail banking and on UK businesses.
THE BRITISH government said on Friday it had sold its last stake in the NatWest banking group, ending a state rescue that began in 2008 when the bank was at risk during the global financial crisis.
The "final share sale ends nearly 17 years of public ownership," the treasury department said in a statement.
It said the decision to invest £45.5 billion of taxpayers' money into the 2008–2009 rescue of what was then the Royal Bank of Scotland was to protect the national economy.
"That intervention prevented the UK economy and financial system from going over the edge — protecting millions of savers, businesses and jobs," it said.
Finance minister Rachel Reeves said: "That was the right decision then to secure the economy and NatWest's return to private ownership turns the page on a significant chapter in this country’s history."
The government stake in the bank, which was renamed NatWest in 2020, had dropped from 84.4 per cent at the time of the rescue to under 50 per cent in 2022.
The current Labour government, which took power in July last year, had said it would continue with the divestment. The stake dropped to 15 per cent in October, then fell under one per cent in mid-May.
The government did not recover its entire investment. So far, £35 billion has been returned through share sales, dividends and fees.
"While this is around £10.5 billion less than the original support, the alternative would have been a collapse with far greater economic costs and social consequences," the economic secretary to the treasury, Emma Reynolds, said.
NatWest has slimmed down in recent years and focused on retail banking and on UK businesses.
After years of losses, it reported a profit in 2017, before moving back into the red during the Covid pandemic. It returned to profit in 2021.
ASIAN billionaire Zuber Issa has made a strategic investment in Duckhams, the British oil and lubricants brand founded 126 years ago.
The investment values the Bolton-based company at around £50 million, reports said.
Duckhams employs 100 people and operates from its headquarters in Greater Manchester.
Zuber, who co-led the £6.8 billion purchase of Asda in 2021, plans to expand Duckhams across new markets and channels while investing in research and development to meet demands from modern engines and industrial machinery.
He said, “Duckhams is a brand with an extraordinary legacy and immense growth potential. I am confident the brand will resonate with customers both in the United Kingdom and globally given car manufacturers are producing more efficient vehicles that need premium grade oils and fuels.
“By investing in innovation, sustainability, and strategic market expansion, we can ensure Duckhams can establish itself to be a leader in the lubricant sector for years to come.”
Zuber sold his 22.5 per cent stake in Asda last year to focus on his petrol station business EG On The Move. He and his brother Mohsin built their forecourt empire from a single site in Bury and are estimated to be worth £6bn.
Mike Bewsey, global chief executive at Duckhams, said the latest investment showed confidence in the brand and its longterm vision.
“Zuber is a very successful entrepreneur and has a proven track record and strategic insights that will be invaluable as we scale our business both in the UK and globally,” Bewsey said. “This partnership opens exciting new possibilities for Duckhams.”
The investment comes as EG On The Move continues expanding its forecourt network. In January, the company completed the purchase of almost 100 sites from service station operator Applegreens, bringing its total to 151 petrol stations and 209 foodservice locations.
Alexander Duckham founded the oil company in 1899, and it became known for lubricant innovations including Europe’s first multigrade oil in 1951.
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The controversy centres on the city’s reported defence level of 99.9783%
Helldivers 2 has experienced a dramatic surge in negative Steam reviews, with over 2,600 posted on 29 May alone, representing a 40-fold increase compared to just two days earlier. The sharp rise in complaints comes amid accusations from players, particularly in China, that the game developer Arrowhead Game Studios is manipulating the in-game Galactic War narrative and misleading players through mistranslation in the Chinese version of the game.
Prior to the review spike, Helldivers 2 had maintained relatively stable feedback, with just 62 negative reviews logged on 27 May. However, tensions escalated as players began to question the integrity of the ongoing in-game conflict, specifically the defence of a strategic city called Equality-On-Sea. This city has been dubbed "Super China" by the community due to its resemblance to Shanghai (which translates as "upon the sea").
The controversy centres on the city’s reported defence level of 99.9783%, a figure which has since become a rallying cry among frustrated players. Despite near-total success in defending the location, the game did not register it as fully liberated, leading many to accuse Arrowhead of scripting the outcomes to push the Galactic War storyline in a pre-determined direction.
Further fuelling the discontent is a widely reported mistranslation in the Chinese version of the game. According to multiple sources, including a detailed post from a level 150 Chinese player known as Valkyri_Yukikaze, the Chinese localisation mistakenly suggested that the city could be completely reclaimed through player effort. In reality, game mechanics require the city to remain contested as part of the larger Illuminate invasion narrative. The confusion has led to feelings of betrayal among some Chinese players who believed they had been misled.
Arrowhead has introduced a dynamic war system in Helldivers 2, with player actions supposedly shaping the direction of the game’s storyline. However, some community members are now questioning whether outcomes are genuinely influenced by collective performance, or if major narrative beats are being enforced regardless of player actions. One theory posits that the game was always designed to culminate in a climactic battle for Prosperity City, regardless of earlier mission outcomes.
The controversy also sheds light on the broader challenge of managing a global gaming audienceArrowhead Game Studios
This theory is supported by patterns observed in the game’s progression, where despite significant player contributions, key objectives appear to remain just out of reach. While many players understand that a game master (GM) figure may guide the story to maintain pacing and drama, the suggestion that developer interference is overriding actual player results has caused backlash, particularly when it appears to conflict with transparent game design.
The 99.9783% figure has become symbolic of this debate. Although the number initially represented the defence progress of Equality-On-Sea, it has since been used in numerous reviews and forum discussions as evidence that the game is not accurately reflecting player effort. In Chinese gaming forums and across Reddit, players have accused Arrowhead of "cooking the numbers" to fabricate tension.
Some commentators, however, have pushed back against the criticism, suggesting that the misunderstandings stem from a lack of familiarity with how war mechanics function within the game. They argue that Helldivers 2, like many live-service titles, incorporates elements of persistent conflict, where cities can remain under threat despite overwhelming success, in order to preserve gameplay longevity and narrative tension.
As of now, Arrowhead Game Studios has not issued a formal response to the review spike or the allegations of misleading translations. The lack of communication has left portions of the player base feeling ignored, while others await clarification. Meanwhile, the Steam reviews continue to pour in, many of them referencing the contested nature of Equality-On-Sea and the perceived manipulation of the war effort.
Despite the controversy, Helldivers 2 continues to maintain a substantial player base, and many users remain engaged with the game’s cooperative missions and evolving warfront. Still, the incident highlights the fragility of player trust in live-service games, particularly when localisation errors and perceived narrative interference converge.
The controversy also sheds light on the broader challenge of managing a global gaming audience. Miscommunications arising from localisation mistakes can escalate quickly in tightly-knit gaming communities, especially when combined with high emotional investment and competitive in-game stakes.
The developer's next steps could prove crucial. Whether through improved communication, transparency about narrative direction, or localisation updates, Arrowhead’s response will likely shape the future relationship with its player base. Until then, the 99.9783% saga continues to be a point of contention, emblematic of broader concerns about authenticity and fairness in player-driven storytelling.