This was largely driven by attrition, as managers chose not to replace the staff who left. The company has saved around £26m in employment costs
By Shajil KumarMay 10, 2024
RETAIL giant John Lewis Partnership has axed 3,800 jobs over the past year in its department stores and supermarkets, as it races to cut costs, The Telegraph reports.
As per the new filings, the number of staff working at John Lewis department stores and Waitrose supermarkets has dropped to 70,500 at the end of January, compared with 74,300 a year earlier.
This was largely driven by attrition, as managers chose not to replace the staff who left. The company has saved around £26m in employment costs over the year.
The retailer’s finances also benefitted from a decision not to pay staff a cost of living bonus in 2023.
Across the partnership, it has around 10,000 fewer staff than in early 2020.
The company aims to strip an extra £600m of costs, on top of £300m already cut in recent years, as part of its turnaround efforts.
The majority of staff changes over the past year were in Waitrose stores, where the staff strength has been reduced to 49,600 in January from an average of 52,700 a year earlier.
Waitrose also unveiled plans to cut night shifts at some stores and offered employees voluntary redundancy at other locations.
The company also plans to close one of its Waitrose delivery warehouses that employs more than 500 people.
Earlier this year, the partnership had cut its redundancy pay scheme, making it cheaper to lay off staff.
Shein’s UK sales hit £2.05bn in 2024, up 32.3 per cent year-on-year, driven by younger shoppers.
The retailer benefits from import tax loopholes unavailable to high street rivals.
Faces mounting criticism over labour practices and sustainability as it eyes a London listing.
Tax edge drives growth
Chinese fashion giant Shein is transforming Britain’s online clothing market, capturing a third of women aged 16 to 24 while benefiting from tax breaks unavailable to high street rivals.
The fast-fashion retailer’s UK sales surged 32.3 per cent to £2.05bn in 2024, according to company filings, with pre-tax profits rising to £38.3m from £24.4m the previous year. The growth comes as established players like Asos struggle in an increasingly competitive landscape where young consumers prioritise value above all else.
Shein has partly benefited from a tax break on import duty for goods worth less than £135 sent directly to consumers, The rule lets overseas sellers send low-value goods to the UK tax-free, disadvantaging local businesses.
“The growth of Shein and Temu is a huge factor,” said Tamara Sender Ceron, associate director of fashion retail research at Mintel told The Guardian. “It is particularly successful among younger shoppers. It is also a threat to other fashion retailers such as Primark and H&M because of its ultra-low price model that nobody can compete with. It’s changed the market.
"The market dynamics reflect broader shifts in consumer behaviour. Online fashion sales reached £34bn last year, up 3 per cent, according to Mintel, but shoppers have become more cautious as disposable incomes shrink, and fashion competes with holidays, festivals, and streaming services for wallet share.
Scrutiny builds
Despite its commercial success, Shein faces mounting scrutiny. The company filed initial paperwork last June for a potential London Stock Exchange listing, but critics question its labour practices and environmental impact.
"Regardless of whether Shein gets listed on the London Stock Exchange, no company doing business in the UK should be allowed to play fast and loose with human rights anywhere in their global supply chains,” said Peter Frankental, economic affairs programme director at Amnesty International UK to BBC.
The “de minimis” rule has drawn renewed attention after US President Donald Trump scrapped a similar measure during his trade war with China.
Shein’s UK operation now employs 91 people across offices in Kings Cross and Manchester, focusing primarily on local market expertise.
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