Skip to content
Search

Latest Stories

Costa death: Barista struggled with allergy request from behind screen

The assistant coroner asked Akter if she had difficulties understanding customers from behind the screen at the Costa till, to which she responded, “Not too much, sometimes.”

Costa death: Barista struggled with allergy request from behind screen

A COSTA Coffee barista admitted that she struggled to understand customers from behind a plastic screen, which may have contributed to the death of 13-year-old Hannah Jacobs, who had severe dairy allergies.

Hannah died hours after sipping a hot chocolate ordered by her mother at a Costa branch in Barking, east London, an inquest heard on Tuesday, according to The Telegraph.


Abimbola Duyile, Hannah's mother, testified that she ordered two soya milk hot chocolates and informed the staff about her daughter's dairy allergy. However, the barista, Urmi Akter, who provided her testimony through a Bengali translator, claimed she was asked for one small and one medium hot chocolate and did not hear any request for soya milk.

Akter acknowledged that Duyile mentioned her daughter’s dairy allergy but said she only requested that the milk frothing jug be thoroughly washed, reported the newspaper.

Dr Shirley Radcliffe, the assistant coroner, asked Akter if she had difficulties understanding customers from behind the clear plastic screen at the Costa till, to which Akter responded, "Not too much, sometimes."

Akter had been working at the Barking branch for eight months at the time of the incident in February.

The court heard that Costa’s allergy training instructs staff to show an “allergy book” to customers, but Akter did not do so. When asked why, Akter declined to answer, citing legal advice.

Hannah began vomiting at a dental practice in Barking, where she went for an emergency extraction shortly after consuming the drink.

Despite being offered an EpiPen by a dental nurse, which doctors say could have saved her life, her mother refused it, opting instead for antihistamines, The Telegraph reported.

The inquest in the case is still ongoing.

More For You

uk weather

Forecasters say 30–40mm of rain is likely to fall widely

iStock

Met Office issues yellow weather warnings as heavy rain threatens flooding in 15 UK areas

Highlights:

  • Two yellow weather warnings issued for parts of Wales and the Midlands
  • Up to 70mm of rain expected, bringing risk of flooding, power cuts and travel delays
  • Flood alerts in place for rivers in Cumbria, Devon, Cornwall and Carmarthenshire
  • Residents advised to prepare emergency kits and stay updated with forecasts

Heavy rainfall set to cause disruption

The Met Office has issued two yellow weather warnings covering parts of Wales and the Midlands today, with forecasters warning of potential flooding, travel disruption and power cuts. Between 6am and 11am, persistent downpours are expected to sweep eastwards, bringing nearly a month’s worth of rain in just a few hours.

Areas under warning

South and southwest Wales are expected to be worst affected, with Ceredigion, Conwy, Gwynedd and Powys in the Midlands also on alert. In Wales, warnings apply to Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Carmarthenshire, Merthyr Tydfil, Neath Port Talbot, Powys, Rhondda Cynon Taf, Swansea and the Vale of Glamorgan.

Keep ReadingShow less
​Donald Trump and Melania Trump

Donald Trump and Melania Trump exit Air Force One after arriving at London Stansted Airport for a state visit on September 16, 2025 in Stansted, Essex. (Photo: Getty Images)

UK rolls out royal welcome as Trump begins second state visit

Highlights:

  • Trump begins his second state visit to the UK with a royal welcome at Windsor Castle
  • Prince William, Catherine, King Charles and Queen Camilla take part in ceremony
  • State banquet and trade talks with prime minister Keir Starmer scheduled
  • Protests and security operation mark visit amid political challenges

US PRESIDENT Donald Trump began his unprecedented second state visit to Britain on Wednesday with a lavish welcome from King Charles and the royal family at Windsor Castle.

Keep ReadingShow less
11th UK Gatka Championship

All winners received medals and trophies

UK Parliament

11th UK Gatka Championship ends with Welsh debut and £1,000 support for Gatka Akharas

Highlights:

  • The 11th UK National Gatka Championship was hosted near Cardiff, marking the first time in Wales.
  • Winners included Roop Kaur (girls), Navjot Singh (boys), and Gurdeep Singh (men’s).
  • Gatka Federation UK awarded £1,000 to each participating Akhara to support martial arts promotion.
  • Chief guests included MP Tanmanjeet Singh Dhesi and Harjeet Singh Grewal, President of the World Gatka Federation.

Gatka Championship marks Welsh debut

The 11th UK National Gatka Championship concluded on a high note near Cardiff, Wales, showcasing the traditional Sikh martial art with flair. Seven leading Gatka Akharas participated, thrilling spectators with their lightning-fast strikes, precision moves and elegant techniques.

Inauguration by global leaders

The tournament was inaugurated by Harjeet Singh Grewal, President of the World Gatka Federation (WGF) and the National Gatka Association of India (NGAI). He was joined by Tanmanjeet Singh Dhesi MP, President of Gatka Federation UK, alongside other dignitaries including Jagbir Singh Jagga Chakar, President of Wales Kabaddi Club, and community leaders from the Haveli Hotel Pontyclun.

Keep ReadingShow less
Vantara

The site, located in Gujarat, houses hundreds of elephants, as well as 50 bears, 160 tigers, 200 lions, 250 leopards, and 900 crocodiles. (Photo: Instagram/Vantara)

India court probe clears Ambani family’s animal centre

AN INDIAN Supreme Court-ordered investigation has cleared a large private animal facility run by the son of Asia’s richest man, rejecting allegations of wildlife violations.

Vantara, described as the “world’s biggest wild animal rescue centre,” is operated by Anant Ambani, son of Reliance Industries chairman Mukesh Ambani.

Keep ReadingShow less
Starmer

Starmer, who has faced negative coverage since taking office in July 2024, defended the appointment process.

Reuters

Starmer: I would not have appointed Mandelson if aware of Epstein ties

PRIME MINISTER Keir Starmer said on Monday he would not have appointed Peter Mandelson as UK ambassador to Washington had he known the extent of his links with convicted sex offender Jeffrey Epstein.

This was Starmer’s first public statement since dismissing Mandelson last week. The prime minister is facing questions over his judgement, including from Labour MPs, after initially standing by Mandelson before removing him from the post.

Keep ReadingShow less