British online fashion group Boohoo on Wednesday (23) said it was investigating a Guardian newspaper report that its suppliers were underpaying workers in Pakistan, after facing a similar scandal in the UK.
The Guardian newspaper reported that workers at two factories in the city of Faisalabad making clothes for Boohoo were earning 10,000 rupees, or £47 ($62), a month.
It said the monthly minimum for such work was 17,500 rupees.
The British daily added that it had video and photographic evidence of possible safety issues in the workplace.
Responding to the accusations, Boohoo said it had called upon audit and compliance specialists Bureau Veritas to investigate the claims on the ground in Faisalabad.
"As we have previously stated, we will not tolerate any instance of mistreatment or underpayment of garment workers," Boohoo added in a statement.
Boohoo has been hit by allegations this year that one of its suppliers in England paid workers much less than the national minimum wage.
Regarding the news out of Pakistan, Boohoo said it had suspended supplier JD Fashion, as well as a factory, AH Fashion, from its chain while investigations continued.
"Any supplier who does not treat their workers with the respect they deserve has no place in the Boohoo supply chain," its statement added.
Another factory whose working conditions are criticised in the report, Madina Gloves, strongly denied the allegations, which the owner Muhammad Saleem Shahzad said were "baseless and contrary to facts".
"The situation on the ground is completely different. The reporter never visited my factory and I challenge him to bring forward a single quote from the workers of the factory. I am considering taking him to the court," he told AFP.
Shahzad added that since the article had appeared, he had already received calls from three different UK clients to cancel orders.
"I want to ask what service this report has done to my employees who are going to lose their job now?"
The Guardian report comes after Boohoo in November appointed Brian Leveson to help "deliver long-lasting and meaningful change" to the group's supply chain and its business practices.
Leveson is best known for heading a 2012 enquiry into UK media standards following the hacking of celebrities' phones by the now-closed News of the World tabloid, which was owned by Rupert Murdoch.
TikTok is to lay off hundreds of employees from its London office, with the bulk of the cuts affecting content moderation and security teams, according to reports estimating over 400 job losses by the Communication Workers Union. Online safety campaigners, along with TUC and CWU leaders, have urged Chair Chi Onwurah MP to investigate the impact of TikTok’s actions on UK online safety and workers’ rights.
The strategic shift is part of a broader reorganisation of TikTok's global trust and safety operations, aiming to streamline processes and concentrate operations in fewer locations worldwide. The move has prompted significant criticism from safety advocates and politicians, raising concerns about the platform's commitment to child protection and online safety.
Safety roles cut
People working in the trust and safety team are most likely to lose their jobs as part of a global restructuring that prioritises AI- assisted moderation over human oversight. TikTok is moving UK content moderation roles to Europe as it rely on AI, putting hundreds of jobs at risk despite rising regulatory pressure under the Online Safety Act.
The timing is particularly controversial given recent revelations about platform safety failures. Report from Global Witness, a not-for-profit organisation have accused TikTok of "sacrificing online safety" through these AI-driven cuts, with investigations revealing that the algorithm has directed minors toward explicit content a serious breach of child protection standards.
The Communication Workers Union and online safety professionals have urged UK MPs to investigate the restructuring, warning that job losses could expose children to harmful material. The cuts represent a fundamental shift in TikTok's operational philosophy, prioritizing cost efficiency over comprehensive content review.
TikTok's restructuring putting several hundred jobs at risk marks a significant move as it shifts to AI-assisted content moderation. While the platform claims the changes will improve efficiency, the decision has sparked debate about whether algorithmic moderation adequately protects vulnerable users. As regulators scrutinise social media platforms increasingly, TikTok's focus on automation rather than human expertise may face mounting political and regulatory challenges in the UK and beyond.
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