Community pharmacies at breaking point, Janet Morrison calls for immediate financial reform
The Darzi report last month noted 1,200 pharmacy closures over the last seven years, affecting both the high street and patient services.
Bharat Shah
speaking at the Sigma UK Community
Pharmacy Conference last Sunday (6);
By Eastern EyeOct 14, 2024
COMMUNITY pharmacies urgently need a new funding model to stem the current decimation of the sector, says Janet Morrison, CEO of Community Pharmacy England (CPE).
The Darzi report last month noted 1,200 pharmacy closures over the last seven years, affecting both the high street and patient services.
Morrison revealed that a CPE survey found 64 per cent of businesses are operating at a loss, with 16 per cent uncertain about remaining open within a year.
British Asians make up a large contingent of community pharmacists. Of the 51,184 pharmacists in England, 43.6 per cent are from an Asian or Asian British background, according to the General Pharmaceutical Council.
“We need to know first and foremost that community pharmacies have a firm base and sustainable funding for the future,” said Morrison.
She noted that negotiations for the 2024-25 pharmacy funding contract will resume with the Department of Health once the budget is published on October 30.
Morrison spoke at the Sigma UK Community Pharmacy Conference 2024 last Sunday (6), attended by 250 participants, including pharmacists and politicians, at the Hilton London, Heathrow Terminal 5.
British Asians make up a large contingent of community pharmacists. Of the 51,184 pharmacists in England, 43.6 per cent are from an Asian or Asian British background, according to the General Pharmaceutical Council.
In his welcome speech, Hatul Shah, CEO of Sigma Pharmaceuticals, shared that as a pharmacy contractor, he has experienced change, volatility, and cash flow implications that many in the sector are facing today.
“For the first time in my career, I’m struggling as a contractor to balance the books. I feel I have the best tools at my disposal to ensure I can operate a lean ship, but the rising overheads and squeezing margins are now at breaking point for my stores.”
Hatul believes that West Streeting’s emphasis on the importance of primary care and understanding of the crucial role that community pharmacy can play is vital for the NHS going forward.
“This must trigger a transformation plan to reform healthcare provision in the country by using highly skilled and hungry pharmacists to deliver revolutionary healthcare as the front door of the NHS,” he noted.
Hatul expressed hope that the government will recognise the industry, which is now on its knees due to a “broken funding system” and give what it deserves.
He advocated for community pharmacy to be recognised as a “core element of the NHS workstream” and to be adequately funded to generate greater savings for the NHS and improve patient care effectively.
In a video message, pharmacy minister Stephen Kinnock said he recognised the need for a sustainable funding solution that matches the government’s ambitions to reform and expand the services offered by community pharmacies, adding that they are looking at this as “a matter of urgency.”
Matt Turmaine, MP for Watford, who opened the conference, said the new government is listening to the concerns of community pharmacy and is undertaking consultation properly.
Delegates at the conference
It is a government that is determined to fix the foundations of our economy, and it is a government that is determined to deliver for community pharmacy in this country, ensuring better services.”
Closing the conference, Sigma founder, Bharat Shah, stressed the importance of multidisciplinary working in healthcare, which includes doctors, dentists, nurses, discussing how pharmacists can work with other professions.
Shah announced an upcoming session at the House of Commons later this month with healthcare decisionmakers to discuss collaboration and improve outcomes.
“We want to move forward in working together in the NHS because we all work for the patients. We should be working in silos”.
TikTok is to lay off hundreds of employees from its London office, with the bulk of the cuts affecting content moderation and security teams, according to reports estimating over 400 job losses by the Communication Workers Union. Online safety campaigners, along with TUC and CWU leaders, have urged Chair Chi Onwurah MP to investigate the impact of TikTok’s actions on UK online safety and workers’ rights.
The strategic shift is part of a broader reorganisation of TikTok's global trust and safety operations, aiming to streamline processes and concentrate operations in fewer locations worldwide. The move has prompted significant criticism from safety advocates and politicians, raising concerns about the platform's commitment to child protection and online safety.
Safety roles cut
People working in the trust and safety team are most likely to lose their jobs as part of a global restructuring that prioritises AI- assisted moderation over human oversight. TikTok is moving UK content moderation roles to Europe as it rely on AI, putting hundreds of jobs at risk despite rising regulatory pressure under the Online Safety Act.
The timing is particularly controversial given recent revelations about platform safety failures. Report from Global Witness, a not-for-profit organisation have accused TikTok of "sacrificing online safety" through these AI-driven cuts, with investigations revealing that the algorithm has directed minors toward explicit content a serious breach of child protection standards.
The Communication Workers Union and online safety professionals have urged UK MPs to investigate the restructuring, warning that job losses could expose children to harmful material. The cuts represent a fundamental shift in TikTok's operational philosophy, prioritizing cost efficiency over comprehensive content review.
TikTok's restructuring putting several hundred jobs at risk marks a significant move as it shifts to AI-assisted content moderation. While the platform claims the changes will improve efficiency, the decision has sparked debate about whether algorithmic moderation adequately protects vulnerable users. As regulators scrutinise social media platforms increasingly, TikTok's focus on automation rather than human expertise may face mounting political and regulatory challenges in the UK and beyond.
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