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Amazon loses case against British delivery drivers

Over 1,400 drivers are taking legal action in London against the US giant

Amazon loses case against British delivery drivers

Amazon Inc. has been unsuccessful in its attempt to dismiss three sample lawsuits filed by British delivery drivers demanding employment rights, such as holiday pay and minimum wage.

Over 1,400 drivers responsible for delivering Amazon packages are taking legal action in a London employment tribunal. They assert that they should be recognised as employees, rather than self-employed contractors.


Amazon says it has no contractual relationship with the drivers and applied to throw out the claims at a hearing last month. However, in a ruling made public on Monday, a judge said the lawsuits against Amazon should proceed.

The tribunal ruled that it could not be “virtually certain” that the drivers would not be able to establish that they have a “worker relationship” with Amazon.

The claimants’ lawyer Kate Robinson said in a statement that the ruling was a “huge success” for the drivers.

“Amazon needs to recognise the value of the drivers delivering on their behalf and give them the rights we believe they are entitled to,” she said.

An Amazon spokesperson said: “We’re hugely proud of the drivers who work with our partners across the country, getting our customers what they want, when they want, wherever they are.

“We are committed to ensuring these drivers are fairly compensated by the delivery companies they work with and are treated with respect, and this is reflected by the positive feedback we hear from drivers every day.”

(Reuters)

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  • Coaching Inn Group scores 81 per cent customer satisfaction, beating Marriott and Hilton.
  • Wetherspoon Hotels named best value at £70 per night.
  • Britannia Hotels ranks bottom for 12th consecutive year with 44 per cent score.
A traditional pub hotel group has outperformed luxury international chains in the UK's largest guest satisfaction survey, while one major operator continues its decade-long streak at the bottom of the rankings.
The Coaching Inn Group, comprising 36 relaxed inn-style hotels in historic buildings across beauty spots and market towns, achieved the highest customer score of 81per cent among large chains in Which?'s annual hotel survey. The group earned five stars for customer service and accuracy of descriptions, with guests praising its "lovely locations and excellent food and service.
"The survey, conducted amongst 4,631 guests, asked respondents to rate their stays across eight categories including cleanliness, customer service, breakfast quality, bed comfort and value for money. At an average £128 per night, Coaching Inn demonstrated that mid-range pricing with consistent quality appeals to British travellers.
J D Wetherspoon Hotels claimed both the Which? Recommended Provider status (WRPs) and Great Value badge for the first time, offering rooms at just £70 per night while maintaining four-star ratings across most categories. Guests described their stays as "clean, comfortable and good value.
"Among boutique chains, Hotel Indigo scored 79 per cent with its neighbourhood-inspired design, while InterContinental achieved 80per cent despite charging over £300 per night, and the chain missed WRP status for this reason.

Budget brands decline

However, Premier Inn, long considered Britain's reliable budget choice, lost its recommended status this year. Despite maintaining comfortable beds, guests reported "standards were slipping" and prices "no longer budget levels" at an average £94 per night.

The survey's biggest disappointment remains Britannia Hotels, scoring just 44 per cent and one star for bedroom and bathroom quality. This marks twelve consecutive years at the bottom, with guests at properties like Folkestone's Grand Burstin calling it a total dive.

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