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Indian companies in the UK employ more people in 2020; total turnover at £41.2 billion: report

Indian companies in the UK, with a cumulative turnover of £41.2 billion, employed 110,793 people in 2020, compared with 104,783 employment they generated in 2019, said a latest report.

The seventh edition of 'India meets Britain' report by the Grant Thornton UK, in collaboration with the Confederation of Indian Industry (CII), analysed data from 842 companies.


The report also found out that these companies paid almost £462 million in corporation tax compared with £684 million in 2019 and £360 million in 2018.

According to the report, India-owned Energy Efficiency Services Ltd (EESL) is the fastest-growing Indian company in the UK. It would invest £100 million in the UK over three years to promote and implement low-carbon, energy-efficient, renewable energy solutions. Its JV, EESL EnergyPro Assets Ltd made several acquisitions in 2019 resulting in a growth rate of 715 per cent, the report said.

Technology and telecom firms such as Route Mobile UK, Dhoot Transmission (UK) Ltd, Incessant Technologies are the other fast growing companies. New entrants in the 'growth' list are Evolutionary Systems Co Ltd and Rategain Technologies Ltd. The report predicts that Olacabs and Brilliant Basics would make significant impact going forward.

The report also said that 54 per cent of Indian companies are based in London.

Anuj Chande, Partner and Head of South Asia Group at Grant Thornton UK LLP, said: “The COVID-19 pandemic has diverted attention from the UK’s ambition to negotiate a trade deal with India. While a UK-India trade deal will take time to negotiate, the UK will continue to provide an excellent environment for international businesses and offer many benefits to Indian investors. In addition, the depreciation of the pound continues to make the UK a particularly favourable investment destination."

“We anticipate new Indian investments as both the UK and Indian economies start to re-emerge from the shadow of this pandemic. The most successful Indian businesses look at their UK investments from a long-term perspective and not for short-term gains.”

“The report showcases the continued strength of UK-India trade and the importance of India as one of our most critical bilateral investors and job creators, supporting over 100,000 jobs, with half of them outside London," said minister for investment, Gerry Grimstone.

“More trade is essential if the UK is to overcome the unprecedented economic challenge posed by Coronavirus. The crisis has shown us the importance of keeping trade flowing and building diverse supply chains that are robust in a crisis.”

The former high commissioner of India to the UK, Ruchi Ghanashyam, said: “I am delighted to note that Indian investment into the UK remains robust and it continues to generate record jobs for the UK. The overall numbers of Indian contribution if you include the Indian diaspora contribution is significant and I can only foresee this rising in the years to come.”

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  • Coaching Inn Group scores 81 per cent customer satisfaction, beating Marriott and Hilton.
  • Wetherspoon Hotels named best value at £70 per night.
  • Britannia Hotels ranks bottom for 12th consecutive year with 44 per cent score.
A traditional pub hotel group has outperformed luxury international chains in the UK's largest guest satisfaction survey, while one major operator continues its decade-long streak at the bottom of the rankings.
The Coaching Inn Group, comprising 36 relaxed inn-style hotels in historic buildings across beauty spots and market towns, achieved the highest customer score of 81per cent among large chains in Which?'s annual hotel survey. The group earned five stars for customer service and accuracy of descriptions, with guests praising its "lovely locations and excellent food and service.
"The survey, conducted amongst 4,631 guests, asked respondents to rate their stays across eight categories including cleanliness, customer service, breakfast quality, bed comfort and value for money. At an average £128 per night, Coaching Inn demonstrated that mid-range pricing with consistent quality appeals to British travellers.
J D Wetherspoon Hotels claimed both the Which? Recommended Provider status (WRPs) and Great Value badge for the first time, offering rooms at just £70 per night while maintaining four-star ratings across most categories. Guests described their stays as "clean, comfortable and good value.
"Among boutique chains, Hotel Indigo scored 79 per cent with its neighbourhood-inspired design, while InterContinental achieved 80per cent despite charging over £300 per night, and the chain missed WRP status for this reason.

Budget brands decline

However, Premier Inn, long considered Britain's reliable budget choice, lost its recommended status this year. Despite maintaining comfortable beds, guests reported "standards were slipping" and prices "no longer budget levels" at an average £94 per night.

The survey's biggest disappointment remains Britannia Hotels, scoring just 44 per cent and one star for bedroom and bathroom quality. This marks twelve consecutive years at the bottom, with guests at properties like Folkestone's Grand Burstin calling it a total dive.

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