Skip to content 
Search

Latest Stories

Bina Patel, 56, mother-of-two, died after waiting an hour for ambulance

Bina Patel, 56, mother-of-two, died after waiting an hour for ambulance

A British Indian mother-of-two had died last month after waiting 'almost an hour' for an ambulance to arrive, reported The Daily Mail.

Bina Patel, 56, from Ashton-under-Lyne, in Tameside, Greater Manchester already had 'no pulse' by the time paramedics got to her home, said her son Ashkay.


According to the report, she has been 'struggling to breathe' and was heard screaming 'help me, I'm dying, I can't breathe' in 999 call recordings.

She died from a 'suspected cardiac arrest', according to a patient report completed by North West Ambulance Service (NWAS).

Ashkay, 27, had called for an ambulance 'seven times' as her condition deteriorated, in the early hours of October 11, and sat with her as she took her final breaths, The Mail report said. Now, he blames NWAS for her death.

In the weeks following the tragedy, Ashkay has demanded answers, saying 'my mum suffocated for almost an hour' and that her life 'could have been saved'.

Recent figures revealed that patients suffering heart attacks and strokes are waiting for more than an hour for an ambulance amid crippling NHS pressure.

Patel, who worked in the town's Asda as a cashier for 15 years, had been out to meet friends in Leicester on October 10 before returning home and heading to bed. All seemed well and she was happy, said her son.

But in the early hours of the next morning, Ashkay woke to the sounds of her shouting for his help, frightened that she was struggling to breathe.

Patel had long-term diabetes but no unexpected, underlying conditions that would leave her short of breath. When her condition deteriorated, he made his first of seven calls to 999, asking for an ambulance just after 2.30am.

The call handler told him an ambulance would be on its way and that he should attempt to keep the patient calm, Ashkay told The Mail.

According to the report, the times of the calls, following the initial report at 2.30am, were 2.52am, 3.03am, 3.10am, 3.17am, 3.23am and another a few seconds later.

During the call at 2.52, the call handler can be heard saying that the wait for an ambulance is an 'hour and a half' as 'we're very busy'.

In the second recording, from the call at 3.17am, Ashkay tells the emergency service that his mother has now stopped breathing entirely.

A call handler can be heard saying that there is 'nothing' Ashkay can do to help, and that he should wait for paramedics to arrive. The call handler then said they have 'another call coming in and (they) have to hang up'.

According to Ashkay, an ambulance and paramedic car arrived at 3.27am, nearly an hour after his initial 999 call. Patel has pronounced dead shortly after.

By this point, he had been doing CPR as directed by the call handler to no effect and his mother was already dead, he claimed.

"The level of care received on that evening was just atrocious," Ashkay was quoted as saying.

"Tameside Hospital is two minutes up the road from where we live. If I could have got her in the car and driven her up there myself, I would have. But she just couldn't. A life potentially could have been saved that night because she was struggling for breath for a full hour while waiting for the ambulance service."

NWAS is now making internal enquiries into the incident, said Ashkay, and has promised him a response within 60 days.

A NWAS spokesperson said: "We wish to pass on our deepest sympathies to  Patel and his family for the loss of his mother. We can confirm we have received an official complaint, and the investigation is ongoing. We are in contact with the family and will update them with our findings."

Ashkay and his brother hope to raise money in her memory for their local temple and the British Heart Foundation.

More For You

Fauja Singh
Singh did not possess a birth certificate, but his family said he was born on April 1, 1911. (Photo: Getty Images)
Getty images

Accused in Fauja Singh death case arrested, sent to judicial custody

A CANADA-based man accused of fatally hitting 114-year-old marathoner Fauja Singh with an SUV in Punjab has been arrested and sent to judicial custody. Officials said the accused had returned to India just three weeks ago.

Jalandhar rural senior superintendent of police (SSP) Harvinder Singh told a press conference that 26-year-old Amritpal Singh Dhillon was arrested on Tuesday night and his vehicle was seized. He said police treated the case as a challenge and solved it within 30 hours.

Keep ReadingShow less
Indian Americans

A new survey shows growing cultural and emotional ties to India among US-born Indian Americans.

Getty Images

US-born Indian Americans show stronger ties to heritage: Survey

A NEW report has shown that Indian Americans born in the United States are displaying stronger identification with their Indian heritage than in previous years.

The 2024 Indian American Attitudes Survey by the Carnegie Endowment for International Peace, conducted online with 1,206 respondents, found that 86 per cent of US-born Indian Americans said that being Indian is “very” or “somewhat” important to them. This marks an increase from 70 per cent in 2020. The share who considered their Indian identity as “not too important” or “not important at all” dropped from 30 to 15 per cent.

Keep ReadingShow less
UK India call centre scam

The criminals used sophisticated tactics to disguise their identity

iStock

UK and India team up to bust call centre scam

THE National Crime Agency (NCA) has revealed details of a “groundbreaking collaboration” with India’s Central Bureau of Investigation (CBI) and American teams to bust a fraud call centre scam operating from Noida in north India that targeted British victims.

The international investigation began early last year after NCA officers in the US received information from Microsoft, which was compared with City of London Police’s Action Fraud Reports. The NCA and FBI Attaché in Delhi shared intelligence with the CBI, leading to “urgent action” and the arrest of two people.

Keep ReadingShow less
Sir Anwar’s 90th birthday crowns
Bestway Group’s golden jubilee

Lord David Cameron presenting shield to Sir Anwar Pervez with Bestway Group Board Members

Bestway

Sir Anwar’s 90th birthday crowns Bestway Group’s golden jubilee

FORMER prime minister Lord David Cameron led an emotional and heartfelt tribute to Sir Anwar Pervez at a glittering event at the Royal Albert Hall, marking the business titan’s 90th birthday alongside the 50th anniversary of the Bestway Group.

The grand celebration brought together around 800 guests, including senior politicians, diplomats and leading figures from the grocery, pharmacy and finance sectors – industries where Bestway holds a dominant presence – to honour the extraordinary life and achievements of the self-made entrepreneur whose journey from rural Pakistan to British business royalty has inspired generations.

Keep ReadingShow less
Government considers 'handing Post Office to postmasters'

A post office sign hangs above a shop in Belgravia, in London. REUTERS/Hollie Adams

Government considers 'handing Post Office to postmasters'

THE government is exploring whether to transfer control of the Post Office to the people who run its branches, according to a new consultation launched this week.

Minister Gareth Thomas said the move would create "a fresh vision" for the service while rebuilding trust following the Horizon scandal that devastated hundreds of sub-postmasters' lives, reported the BBC.

Keep ReadingShow less