Skip to content
Search

Latest Stories

WhatsApp Performs Skits on Indian Roads to Curb Fake News on Its Platform

On a hot morning in India's tourist mecca of Jaipur, an open truck painted in the signature lime-green colours of Facebook's WhatsApp messaging service pulls into a dusty lane, where five men spill out and begin to perform a skit.

The event is part of a major grassroots effort by WhatsApp to battle fake news, which has triggered numerous lynchings in a country where 200 million people use the service, more than anywhere else in the world.


The actors soon draw a crowd as the play unveils how spreading misinformation online can stir up mob violence, especially in the countryside, where caste and religious prejudices run deep.

"Our society is better than theirs and that's why you should hate them," says one, citing one example of an incendiary text circulating on WhatsApp in India. "If you are truly one of us, spread this message."

Such texts, pictures and videos aim to sow discord, warns another, as the viewers in the capital of India's western desert state of Rajasthan are then told how to identify forwarded messages and use WhatsApp responsibly.

The drive follows intense government pressure for both Facebook and WhatsApp to fight fake news and rumour-mongering that have led to more than 30 deaths in about 70 lynching attempts since Jan. 2017, data portal IndiaSpend says.

The campaign is not entirely altruistic. It is being run in conjunction with Reliance Jio, the fast-growing telecom carrier controlled by billionaire Mukesh Ambani that recently made WhatsApp available on its $20 JioPhone.

Instructions on how to install and use the app on the JioPhone, which has connected tens of millions of low-income Indians to the Internet for the first time, are also a part of the 10-city roadshow.

Hundreds of people from WhatsApp and Jio are helping drive the campaign, with some WhatsApp employees having flown in from California, a WhatsApp spokeswoman said in an emailed statement, adding that the company did not reveal financial details. A source familiar with the matter said the costs were mostly being paid by WhatsApp.

WhatsApp's efforts to battle fake news in India include a limit on forwarded messages in a market where more users pass around messages, photographs and videos than any other.

It has launched newspaper and radio campaigns and tied up with Delhi-based non-profit Digital Empowerment Foundation to develop a digital literacy curriculum for India.

The company is also training police and law enforcement officials to use WhatsApp in helping them do their jobs.

"Our goal is to drive one of the largest coordinated public education efforts on misinformation to date anywhere in the world," WhatsApp said.

India's technology minister has demanded the company do more, including working out how to trace the origin of "sinister" messages. But WhatsApp says it will not take such steps, which would require it to weaken encryption and other privacy protections.

It is not clear how much public information campaigns will change people's behaviour. But in Jaipur, at least some of the messages seem to be getting through.

"I learnt how to quit a WhatsApp group created by strangers," said Bhawani Singh Rathore, a 35-year-old teacher, who began using the service just months ago and attended.

"And I also learned how to identify a forwarded message and to not send it ahead without checking its accuracy," he told Reuters.

Reuters

More For You

ve-day-getty

VE Day 80 street parties, picnics and community get togethers are being encouraged to take place across the country as part of the Great British Food Festival. (Photo: Getty Images)

Public invited to attend VE Day 80 procession and flypast

THE 80th anniversary of Victory in Europe (VE) Day will be marked with a military procession in London on May 5.

The event will include over 1,300 members of the Armed Forces, youth groups, and uniformed services marching from Parliament Square to Buckingham Palace.

Keep ReadingShow less
Knife crimes

Knife-enabled crimes include cases where a blade or sharp instrument was used to injure or threaten, including where the weapon was not actually seen.

Getty Images/iStockphoto

Knife crime in London accounts for a third of national total: ONS

KNIFE-RELATED crime in London made up almost a third of all such offences recorded in England and Wales in 2024, with the Metropolitan Police logging 16,789 incidents, according to figures released by the Office for National Statistics (ONS) on Thursday.

This amounts to one offence every 30 minutes in the capital and represents 31 per cent of the 54,587 knife-enabled crimes reported across England and Wales last year. The total number marks a two per cent rise from 53,413 offences in 2023.

Keep ReadingShow less
Starmer and Modi

Starmer and Modi shake hands during a bilateral meeting in the sidelines of the G20 summit at the Museum of Modern Art in Rio de Janeiro, Brazil Brazil, on November 18, 2024.

Getty Images

Starmer calls Modi over Kashmir attack; expresses condolences

PRIME MINISER Keir Starmer spoke to Indian prime minister Narendra Modi on Friday morning following the deadly attack in Kashmir’s Pahalgam region that killed 26 people on Tuesday.

According to a readout from 10 Downing Street, Starmer said he was horrified by the devastating terrorist attack and expressed deep condolences on behalf of the British people to those affected, their loved ones, and the people of India. The two leaders agreed to stay in touch.

Keep ReadingShow less
 Post Office Horizon

A Post Office van parked outside the venue for the Post Office Horizon IT inquiry at Aldwych House on January 11, 2024 in London, England. (Photo: Getty Images)

Getty Images

Post Office spent £600m to keep Horizon despite plans to replace it: Report

THE POST OFFICE has spent more than £600 million of public funds to continue using the Horizon IT system, according to a news report.

Despite deciding over a decade ago to move away from the software, the original 1999 contract with Fujitsu prevented the Post Office from doing so, as it did not own the core software code, a BBC investigation shows.

Keep ReadingShow less
Pahalgam attack: Prayer meet held at Indian mission in London

The prayer meet was led by Indian High Commissioner to the UK Vikram Doraiswami

Pahalgam attack: Prayer meet held at Indian mission in London

Mahesh Liloriya

A PRAYER meet was held at the Gandhi Hall in the High Commission of India in London on Thursday (24) to pay respects to the victims of the Pahalgam terrorist attack.

Chants of ‘Bharat Mata Ki Jai’ rang out at the event which was led by Indian High Commissioner to the UK Vikram Doraiswami.

Keep ReadingShow less