BRITAIN'S biggest retailer, Tesco, expects to take a hit of up to £925 million from the costs of dealing with the coronavirus pandemic and warned it was unable to give a profit forecast for this financial year.
However, the supermarket group said on Wednesday (8) that if customer behaviour returned to normal by August, it was likely the extra expenses - mainly related to staff and operations costs - would be offset by higher sales and relief from a business tax introduced by the government to help companies.
"There are significant extra costs in feeding the nation at the moment but ... Tesco is a business that rises to a challenge and this will be no different," CEO David Lewis said, as the company reported a 14 per cent rise in underlying operating profit for the year ended Feb. 29, broadly in line with expectations.
Britain's supermarkets have seen a surge in demand as shoppers have stocked up on essential goods such as toilet roll and pasta during a lockdown to contain the spread of the virus.
Industry data last week showed UK grocery sales leapt more than a fifth to a record £10.8 billion in the four weeks to March 22.
However, the crisis has come with higher costs, such as social distancing measures that restrict the number of shoppers in store at any one time, expanding online delivery operations, staff bonuses and hiring more employees.
Tesco's wholesale business is also likely to have been hit hard by the closure of restaurant and cafe customers.
The company said that in the last two weeks alone it had recruited more than 45,000 workers in Britain to help cover staff sickness and cope with additional demand.
It estimated extra costs related to the health crisis could be between £650mn and £925mn.
