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Infosys sets up Shoreditch studio to offer ‘best of design, technology’

INDIA'S second largest IT services firm, Infosys, said on Monday (10) it has set up an "experience design and innovation studio" in Shoreditch, London.

The facility will provide space for Infosys and its clients to collaborate and combines design with the latest technology offerings, including artificial intelligence, augmented reality/ virtual reality, the Internet of Things and 5G, Infosys said.


"The studio will hire and scale talent with capabilities in experience design, innovation strategy and customer-centric technologies. It will focus on the development of emerging technologies for use in a wide range of UK businesses”, it said.

The studio will include a wellness zone, a usability lab and creative spaces. It will also enable local start-ups to showcase their products to clients.

In addition, Infosys announced a new academic and research partnership with King's College London. The institute is already a partner with the Indian IT major's InStep global internship programme.

“...with the new studio, the initiative broadens the engagement into academic training and research areas such as artificial intelligence, innovation and digital humanities," the Infosys statement said.

"Our global network of connected studios brings together the best of design and technology, knowledge, innovation and experience from across the world to drive the digital agenda for clients locally”, Infosys president Ravi Kumar S said.

Infosys has invested in the Silicon Roundabout in London because of the larger presence of entrepreneurs, innovative start-up ecosystem, proximity to some of the world's largest and most successful brands and the access to diverse talent, he added.

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Pub hotel group beat luxury chains in UK guest satisfaction survey

Highlights

  • Coaching Inn Group scores 81 per cent customer satisfaction, beating Marriott and Hilton.
  • Wetherspoon Hotels named best value at £70 per night.
  • Britannia Hotels ranks bottom for 12th consecutive year with 44 per cent score.
A traditional pub hotel group has outperformed luxury international chains in the UK's largest guest satisfaction survey, while one major operator continues its decade-long streak at the bottom of the rankings.
The Coaching Inn Group, comprising 36 relaxed inn-style hotels in historic buildings across beauty spots and market towns, achieved the highest customer score of 81per cent among large chains in Which?'s annual hotel survey. The group earned five stars for customer service and accuracy of descriptions, with guests praising its "lovely locations and excellent food and service.
"The survey, conducted amongst 4,631 guests, asked respondents to rate their stays across eight categories including cleanliness, customer service, breakfast quality, bed comfort and value for money. At an average £128 per night, Coaching Inn demonstrated that mid-range pricing with consistent quality appeals to British travellers.
J D Wetherspoon Hotels claimed both the Which? Recommended Provider status (WRPs) and Great Value badge for the first time, offering rooms at just £70 per night while maintaining four-star ratings across most categories. Guests described their stays as "clean, comfortable and good value.
"Among boutique chains, Hotel Indigo scored 79 per cent with its neighbourhood-inspired design, while InterContinental achieved 80per cent despite charging over £300 per night, and the chain missed WRP status for this reason.

Budget brands decline

However, Premier Inn, long considered Britain's reliable budget choice, lost its recommended status this year. Despite maintaining comfortable beds, guests reported "standards were slipping" and prices "no longer budget levels" at an average £94 per night.

The survey's biggest disappointment remains Britannia Hotels, scoring just 44 per cent and one star for bedroom and bathroom quality. This marks twelve consecutive years at the bottom, with guests at properties like Folkestone's Grand Burstin calling it a total dive.

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